Role description
A Position Overview
Position Title
Assistant Manage/Manager
Department
IT
Level/ Band
AM/M
Role Summary:
B Organizational Relationships
Reports to
AVP
Supervises
Partner resources
C Job Dimensions
Geographic Area Covered
Mumbai- Thane
Stakeholders Internal
Corporate Business Operation
External
NA
D Key Result Areas
. Good domain knowledge of Group life business and group life systems.
. Sound knowledge of database and front end technologies.
. Troubleshoot and resolve performance and resource usage issues
. Good in project management skills and presenting skill
. Worked on at least one transformation project
E Competencies ( Please copy paste from Competency Dictionary)
Competency For
Proficiency Scale
Proficiency Scale Description
Eg
Business Acumen and Strategic Orientation
Timely Decision Making Timely
2
Is able to analyze complex data to provide
inputs that will help take decisions, when
the situation is clear and options are
obvious.
Is able to look at domain speci_c
problems and approach them in an
organized fashion, drawing appropriate
inferences.
Asks for guidance when faced with
complex problems.
Functional Excellence
3
Knowledgeable and is abreast of the
trends & regulations available in own
domain and uses business awareness
and individual expertise to help create
processes.
Challenges the rational of existing
processes and suggests process
improvements.
Sets plans for self and others and ensures
everybody follows the set processes to
enhance their ef_ciency.
Sets stretched measures of standards for
excellence and inspires team to accomplish
high quality and timely results.
Innovation Management
2
Analyzes strengths and weaknesses of
current approaches and communicates
the same to others for improving or
changing the approach.
Is open to new ideas and approaches.
Modi_es and adopts current methods
and approaches to better meet needs.
Identi_es an optimal solution after
weighing the advantages and
disadvantages of alternative approaches.
Is able to generate ideas and explore
alternatives within own sphere of work.
Drive for Results
2
Demonstrates consistency in
performance and stays focused on the
end result.
Is aware of the business goals to be
achieved and takes accountability to
deliver results as per set plans and
deadlines.
Finds solutions to address problem at
hand in the face of constraints.
Customer Focus
and Consumer Focus
3
Goes out of the way to deliver on time,
the commitments made to the customers
and consumers while striking a balance
between their needs and organizational
SOP’s.
Guides team members to build relations
and ensure customer delight.
Building and
Managing Relationships
3
Continuously stays in touch with key
networks and contacts, with an objective
of leveraging these relationships for
achieving goals.
Is able to build relations, communicate
and collaborate with cross functional
team members across all levels without
dif_culty, to achieve desired results.
Values team member contributions and
efforts and provides constructive
feedback to them.
G Skills Required
Technical
. Microsoft SQL Server, Oracle
. .Net
. SQL Server Data Tools (SSDT)
. Store procedures
. Triggers
Behavioral
Essential
Desired
Interpersonal skills
Essential
Communication skills
Essential
Creative thinking skills
Essential
Supervising/Leadership skills
Essential
Teamwork Skills
Essential
Influencing skills
Essential
Relationship Building skills
Essential
Decision making skills
Essential
H Incumbent Characteristics
Essential
Desired
Qualification
Graduate
Project management courses .
Experience
10+