Role: Desktop Engineer
Location: Pune, Hyderabad
Skills: VMware
Shift: Night
Timings: 6.30 PM to 4 AM
The DeskOps Engineer will be responsible for the deployment, maintenance, and support of corporate applications and desktop infrastructure.
Major Responsibilities:
– Primary responsibilities include handling day to day user issues and escalations, packaging, software deployments and patching standards.
– Experience with App Volumes Manager to create, provision, assign, update, edit, and delete, and manage AppStacks.
– Work with application owners to package, script and automate application installs with custom parameters.
– Experience in troubleshooting Windows operating systems to include application-level support.
– Administration of monthly patches deployments via SCCM to the VDI environment.
– Provide support off-hours and remotely (i.e., from home) when needed.
– Administration of monthly patches deployments via SCCM to the VDI environment.
– Maintain and support virtual desktop (VDI) platform VMware View brokers, monitor availability and performance of physical and virtual desktop systems.
– Responsible for creating and maintaining desktop images with SCCM 2012. Responsible for creating and maintaining thin client images (Wyse and Client Thin Clients).
– Create collections and advertisements for mass software distribution using custom scripting where needed.
– Create collections and advertisements for mass software distribution using custom scripting where needed.
– Maintain ongoing communications with support teams regarding application issue resolutions.
– Candidate must be able to work as part of a team in supporting an enterprise level infrastructure.
– Serve as the escalation point for IT Operations and Service Desk for OS-related issues.
Skills
– Applications: SCCM, Office 365 (2010/2016), OS Deployment, Thin Client Image, VMWare vSphere/Horizon/View, MDOP
– OS: Windows 10
– Hardware: Wyse/Client Thin Clients
– Bachelor’s degree in Technical, engineering, computer science or equivalent experience.
– 3+ years of experience supporting in a mission-critical environment.
– Good understanding of operating system administration (Windows).
– Ability to work in a fast-paced environment supporting real-time market data and trading.
– Organized and methodical troubleshooting skills
– Scripting and automation expertise.
– Excellent written and oral communication skills.
▶️ Desktop Engineer
🖊️ Synechron
📍 Hyderabad
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