This position is a Quality Engineering Tools Lead role that is responsible for leading the test management tools across the quality engineering team. This role will report to the VP, QE Enablement Leader to support the end to end test management platform including integrations with Agile tools such as JIRA, Bitbucket and Jenkins using either plugin’s, synch tools or API’s. The role requires subject matter expert (SME) in test management tooling primarily OpenText Micro Focus ALM with experience in Software Quality Assurance/engineering practice. It requires deep expertise in managing both manual and automation test case creation and execution, defect templates, test reporting/metrics and synching test cases to user stories written in Behavior Driven Development (BDD) format. This position requires guiding Quality Engineers and Software Engineers on the adoption of test management tooling, enhancing software quality and productivity thru innovative techniques and implementing industry
This position is a Quality Engineering Tools Lead role that is responsible for leading the test management tools across the quality engineering team. This role will report to the VP, QE Enablement Leader to support the end to end test management platform including integrations with Agile tools such as JIRA, Bitbucket and Jenkins using either plugin’s, synch tools or API’s. The role requires subject matter expert (SME) in test management tooling primarily OpenText Micro Focus ALM with experience in Software Quality Assurance/engineering practice. It requires deep expertise in managing both manual and automation test case creation and execution, defect templates, test reporting/metrics and synching test cases to user stories written in Behavior Driven Development (BDD) format. This position requires guiding Quality Engineers and Software Engineers on the adoption of test management tooling, enhancing software quality and productivity thru innovative techniques and implementing industry trends to improve the enterprise test automation operations. The candidate will need to successfully build relationships primarily across Engineering and the Agile Community of Practice. The successful candidate must be an SME in test management tooling with the ability to implement solutions in Agile/DevOps environments, possess knowledge of software testing practices and demonstrate leadership skills to influence and become a champion for change in the mindset of Software and Quality Engineers
Essential Responsibilities:
• Administration of Test Management Platform (Octane ALM) and associated modules to drive standardization of ALM Octane
• Conduct & Lead office hours sessions and teams channels for the Octane user community.
• Own the migration and co-ordination of testing projects from ALM on-premise to Octane SaaS platform.
• Partner with JIRA, Jenkins, Bitbucket, RPA, InfoSec, OKTA and SIAM functions to enable platforms integration & data sync with Octane.
• Engage with vendor partner to resolve any issues during or after migration to Octane SaaS.
• Design and standardization of test creation, execution and defect management templates across the tool.
• Manage SharePoint portal to provision access to Agile team members.
• Design Nintex workflows, surveys forms and team sites for content sharing and delivery.
• Create, Plan & Execute on the post migration Octane feature enablement roadmap.
• Partner with Office of Agile and project teams to synch the defect template in ALM/Octane with JIRA.
• Design and standardize testing reports and metrics in Octane.
• Ability to articulate knowledge of the test and defect management process to a wide audience.
• Knowledge of SaaS platforms and the various infosec policies around implementing SaaS solutions in financial landscape.
• Knowledge of Solution Architecture for implementing new solutions.
• Manage Octane Mailbox, send out timely notifications/announcements to user groups as required.
• Engage with QE Community of Practice to educate stakeholders on test and defect management best practices.
• Update and maintain Octane user community email distribution lists.
• Inspect, Measure and challenge QE suppliers & vendor performance ensuring high quality service delivery.
• Ownership of issue management process, collaboration with teams across SYF functions to help resolve issues.
• Excellent communication and presentation skills, able to present complex ideas in simple terms customized to the target audience with strong attention to detail.
• Promote a risk-aware culture, ensure effective risk and compliance management practices by adhering to required standards and processes
• Support the Quality Assurance organization in the continued development and implementation of improvements to further the maturity and transition to a Quality Engineering organization
• Perform other duties and/or special projects as assigned
Qualifications/Requirements:
• BS in Computer Science, Engineering or related field with minimum 5+ years in either Quality Engineering or Software testing tools in lieu of a degree, High School Diploma/G.E.D. and minimum of 7+ years of either Quality Engineering or Software Testing test management tools experience
• Minimum 5 years’ experience leading test management and automation tooling
Desired Characteristics:
• Experience acting as a Quality Assurance tools Lead for a Quality Assurance/ Engineering organization
• Experience in Quality Engineering or Quality assurance processes and practices
• Experience in Agile Test Management Platform such as OpenText Microfocus ALM Octane / Tricentis qTest / Zyphyr and the related plugins for integrations with JIRA, Jenkins/BitBucket
• Opentext Micro Focus ALM/Octane certified with proficiency in JIRA and Confluence
• Working Knowledge of MFConnect tool, writing API’s and SQL queries
• Experience in Agile and SAFe practices and software development lifecycle
• Understanding of test management tool architecture in SaaS and various environments and related databases
• Experience in modern test techniques such as Test and Behavior Driven Development (TDD and BDD)
• Knowledge of DevOps and cloud related tooling such as Jenkins
• Excellent technical acumen and ability to learn new software quickly
• Demonstrate experience of driving improvements across complex organizations and processes
• Strong presentation and communication skills
• Excellent problem solving, analytical and technical troubleshooting skills
• Proven experience with partnering, collaborating and influencing across a large multilayered organization
• Proven experience handling multiple, and competing priorities across all stakeholder groups
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