Job Name : Manager
Salary : 17000 – 20000 a Months
Exp: 0 – 4 years
Company Name : Swiggy
Location : Bengaluru, Karnataka
Qualification : Graduation
Language : English/Hindi
Job Info –
About The Team & Role
Maps Product Operations Manager is a key role in our overall Maps charter, you will independently lead Maps Product Operations & Maintenance teams. You will work with various teams and would require strong stakeholder management skills.
Roles & Responsibilities:
- Lead key maps operations and maintenance teams to ensure Swiggy Maps are accurate and up-to-date
- Facilitate the cross functional teams in launching new projects
- Enable collaboration between product, data science, Engineering, analytics, CC and city ops teams
- Strong ability to make decisions on maps projects and provide insights to cross functional teams
- Own and take the lead on implementing and continually improving processes to help enhance efficiency and effectiveness (Quality and Productivity)
- Work closely with Product and Engineering teams to build tools required for ops to accomplish the projects
- Help resolve highest-priority time-sensitive issues
- Define and own KPIs of maps operations and maintenance teams
- Ability to pull data and perform ad hoc reporting & analysis and product insights to product team
- Escalate problems to relevant teams and follow up until resolution
- Build or enhance KMS for any new/existing projects
Desired Skills:
- 5+ years of experience in Maps operations and maintenance projects
- 3+ years of experience in people management and leading large teams
- Quick learner with the ability to multitask, work independently, think critically and problem solve in an ever- changing, fast paced environment
- A strong self starter with superior attention to detail, with the ability to prioritize and balance multiple requests, projects and deadlines
- Strong written and verbal communication skills, with excellent and proven cross-functional collaborations skills
- An aptitude for learning and overcoming challenges through critical thinking
- Expertise in SQL and Google sheets/Excel
- Strong hands-on experience with Maps tools (QGIS, ArcGIS, JOSM, etc)
- Maps expertise is mandatory
APPLY NOW – https://rb.gy/loi0pe