Sun Life Looking for Director- Engineering at   Gurgaon Full Time

Role Summary

Sun Life is executing a large-scale organizational transformation called Digital Enterprise, which focuses on putting clients at the centre of everything we do, being digital at heart, and working faster together. As part of this transformation, we’re creating this new role at Sun Life with a mandate of scaling agile delivery and maturing Digital across Sun Life’s Canada business.

The successful candidate will lead the critical Engineering chapters and CoEs. What will you do? Establish a clear vision and purpose for the newly created Engineering domain.

You will own delivery of teams/squads working for Platforms and Engineering from ASC India working closely with DBTS teams in Canada.

The successful candidate will be an adaptable individual, who thrives on technical challenges & problem solving, is open to change and enjoys driving projects to successful completion. The candidate should be able to contribute to Engineering Strategy, Design standards and best practices.

You will own and drive programs as part of ASC Next strategy to help us achieve our ambition to become a digital hub, and a powerhouse of engineering and tech talent for Sun Life.

Core Responsibility

· Bring together engineers, developers, principal solution engineers, sub domain architects across multiple technologies e.g Distributed technologies, integration skills, Mainframe, Pega, Salesforce etc organized by chapters of similar roles and skills.

· Define and implement contemporary engineering culture and best practices and deepen Engineering talent at ASC

· Drive DBTS strategy for legacy modernization at SunLife

· Partner with DBTS / Business Groups to drive digital experience and co innovate to solve business problems

· Work hand in hand with other Digital Enterprise domain leaders to ensure consistency in how chapters are structured to successfully support the DE Canada Digital Strategy.

· Oversee resource management, planning, budgeting and talent acquisition across the project management, scrum master and agile coach roles.

· Work closely with journey / platform execution groups to understand their needs and enable successful delivery for Sun Life Canada.

· Own and drive programs as part of ASC Next strategy to help us achieve our ambition to become a digital hub, and a powerhouse of engineering and tech talent for Sun Life.

· Develop and execute a talent strategy that enables career progression and mobility, and professional development for agile coaches and scrum masters. Anticipate future needs for critical skills / competencies and develop workforce plans to meet them.

· Partner with Sun Life’s Digital Enterprise team to support Sun Life Canada’s DE transformation roadmap. Participate in planning and mobilization activities as each SLF Canada business group goes through their respective transformation activities. Enable teams to be successful by providing necessary tools, coaching, change management and other support services.

· Provide Delivery governance for the squads/hubs at ASC for Client/advisor Journeys and platforms

· Develop and manage organizational expertise within the Chapter discipline

· Manage and develop capabilities within their Chapter through coaching, training, and mentoring

· Manage structure and people of the Engineering Domain

· Engage with partner for improving the delivery and adding value to the business

· Work with Agile team members in resolving delivery impediments

Ensuring the work is delivered on time and with quality

Minimum Qualification

• BE, B. Tech. or MCA/MS (Comp Sc.) from reputed institute
• Experience working in a multi-site, multi-time zone environment
• Excellent verbal and written communications skills
• Hands on full stack development experience in Java or other coding languages including APIs.
• Strong expertise DevOps implementation across the organization and expertise in cloud preferably AWS.
• Candidates with strong engineering background with experience building products or startup experience will be preferred.
• Strong organizational, multi-tasking and time management skills to work effectively in a changing environment balancing operations and project delivery
• Demonstrated problem solving skills with ability to analyze situations/problems systematically and deliver effective right-sized solutions in a timely manner
• Experience with System Development Life Cycle methodologies (CMMI) – Waterfall, Agile (Kanban), Iterative

Behavioral skills

Mandate Skills

• Collaborates effectively

o Drives collaboration among team members in his/ her function

o Presenting a supportive, united front when appropriate.

• Communicates Confidently

o Communicates crisply and candidly

o Communicates effectively across audiences (reporting managers, peers, business partners)

o Balances talking and listening to foster candid dialogue

• Focuses on the Customer

o Raises concerns and recommends potential solutions for those processes that negatively impact the customer service experience or the fair treatment of customers

o Helps employees understand the impact of their work on the customer/ client

o Organizes own work to meet agreed upon deadlines

o Focuses on surfacing underlying customer issues / concerns and identifying root causes

• Takes Accountability

o Takes steps to understand decision making processes and procedures – uses this understanding in developing work plans

o Escalating issues or redirecting enquiries in a timely and efficient fashion.

o Following up with customers when we say we will and delivering on our commitments

o Works under general supervision on day to day matters.

• Understands our Business

o Enhances understanding about the business of SLF (e.g. products and services, org structure, key competitors)

o Understands how his/her role relates to the Business Unit/ Function’s objectives

• Self starter – A confident, self-starter who can completely “own” delivery (both project and operations) and can work independently as well as being a strong team player

• Trust – Ability to work in an open culture with a positive approach

• Flexibility – Ability to accept change, agility