Sumadhura Infracon Looking for Executive CRM – Finance at Bengaluru Full Time

DEPARTMENT

CRM

LOCATION

Marathahalli, Bangalore

JOB TITLE

Executive – CRM Finance

Experience

0-1 Year

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Contact

8867766520

Job Description :

Issuing Welcome letters, Allotment letters, Payment Plan, Demand letters, Receipts & Other post sale documents to customers.

Ensure timely payment collection from customers.

Ensuring Reconciliation of customer accounts, payment follow ups with the customers

Solving customers queries over the phone or through emails.

Sending payment reminders to the customers

Handling Registration process

Role :

Maintain an updated status of due customers.

Managing all the operational works related to customer relationship management

Meet customers to serve them and address the queries related to documentations & payment process.

Coordinating with the banks for payment disbursements.

Able to provide solutions/initiatives to improve/better work flows, suggest Home Loan Product measures.

Top Measurement Metrics:

Post Booking Process : Welcome Call, Bank Loan Process & Agreements & Collections.

Timely Response & minimal Escalations.

Customer Service.

▶️ Executive CRM – Finance

🖊️ Sumadhura Infracon

📍 Bengaluru