– Welcome guests and giving a found farewell to guest.
– Overseeing VIP guests, arrivals and departures.
– Coordinating and multi-tasking job duties in a busy environment.
– Should possess detailed information about the Property, city as well as the competition.
– Providing excellent customer service as per hospitality standards.
– Greeting guests as they enter and exit the Property.
– Providing information regarding the Company, town attractions, activities etc.
– Check on VIP arrival, complete their pre-registration formalities.
– Maintain all guest folios in the manner instructed and type out necessary guest likes and dislikes to the appropriate fields on the profile.
– Co-ordinate with housekeeping for cleanings.
– Collect Guest feedback during guest departure along with his likes and dislikes.
– Should be able to handle all guests without bias or prejudice.
– Follow the house rules and policies laid down by the management.
– Adhere to strict staff grooming and hygiene standards.
– Consciously and continuously strive to better her skills and increase her knowledge.
– Good command of the English language is essential, both written and verbal
– Must possess strong organization time management skills, attention to detail.
– Must be guest service focused and a team player.
– Positive attitude and outgoing personality is essential.
– Must be able to work shifts – days, evenings, weekends and holidays.
– Professional in demeanor and presentation.
– Personable, enthusiastic, self-motivated and able to work independently.
– Observant, discriminating and detail-oriented
– Strong interpersonal and organizational skills.
Job Type: Full-time
Salary: Up to ₹16,000.00 per month
Benefits:
– Food provided
– Health insurance
– Leave encashment
– Provident Fund
Schedule:
– Evening shift
– Morning shift
– Rotational shift
Supplemental pay types:
– Yearly bonus
Ability to commute/relocate:
– Ooty, Tamil Nadu: Reliably commute or planning to relocate before starting work (Required)
Education:
– Diploma (Preferred)
Experience:
– Microsoft Office: 1 year (Preferred)
Speak with the employer
+91 7022721421
▶️ Front Office Associate
🖊️ Spree Hotels
📍 Bhopal
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