Urgent #hiring for Manager Technical Support Role for Product Based Organization
Location – Chennai
Work Mode – Work from Office
Experience – Minimum 10 years
Bachelors in computer engineering or another closely related engineering discipline; or equivalent experience.
2 – 5+ years of experience as a manager, with supervisory tasks and responsibilities in support of a technical team.
6+ years of working experience in an integrated hardware and software organization, partnering with teams focused on support, engineering, testing, and product management.
10+ years of experience working in support roles with increasing responsibilities situational leadership, team effectiveness & growth, and managing complex customer escalations.
Experience leading a team of Engineers as a Player/Coach.
Excellent client-facing communication skills written and spoken.
Excellent analytical skills.
Strong organizational and time management skills.
Curiosity and a willingness and desire to learn.
Working experience with Linux
Knowledge of networking; and an understanding of wireless networking
Familiarity with Cloud Infrastructure technologies: HTML, java script, Java, application servers, modern REST APIs