An exciting and great opportunity to provide L1 part time remote support on majorly windows based environment with one of our prestigious client. AdHoc requirement for around 20hrs in a month to resolve basic IT support tickets, in 9AM-6PM EST, only on Weekends (Sat-Sun).
Requirements:
· Provide L1 Tech support on windows.
· Troubleshoot basic software and hardware issues.
· Handle the IT Ticketing system.
Skills required:
· Windows OS
· Tech support
· Minimum 1 year of IT Support experience
· Knowledge of macOS is a plus
Work timings:
· Weekend only, 9AM-6PM EST
Rate:
· $15 hourly
Location:
Remote
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