Satnav Technologies Private Looking for Customer Success Executive at Somajiguda Full Time

Job details

Salary

₹3,00,000 – ₹6,00,000 a year

Job Type

Full-time

Qualifications

– total work: 2 years (Preferred)

Full Job Description

Job Description The Customer Success Executive is responsible to engage with existing customers with key focus being maintaining ongoing customer relationships, networking, implementing success programs, upsell and minimize churn. Also ensure the customers are made aware of all the latest features, new releases etc. Engage with customers on a calendarized schedule. to understand the gaps and the expectations of the customers, Investigate problems reported and determine solutions, escalate if needed

Candidates with an Engineering degree with an MBA in relevant streams,

2-3 years of experience in Customer Relation & Retention, Networking/ Upselling in PaaS or SaaS/ IT organizations are preferred

Job Location: SatNav Technologies, 203 2nd floor, Lakeshore towers, Rajbhavan road, somajiguda, Hyderabad

HR Terms: 2yrs Agreement, 5.5 days per week, 5 days Mon – Fri 9 am to 545pm, Saturday 8 am to 1pm.

About us: SatNav Group has multiple business entities that have been Promoted by the Prasad Family. The group has expertise, competency and interest in various verticals, with primary focus in the Software Domain. We are a 18-year-old group with presence in India and US, Sales Partners in 10+ countries. Our various ventures have received funding from Times Group, Series A Funding earlier by Global VC Sequoia Capital & Icon Capital Partners Limited among others. For more details about our ventures and our products, visit www.satnavtech.com, www.sunshinepreschools.com, www.quickfms.com, www.gmrwebteam.com, www.firstbittech.com, www.gmrtranscription.comand www.repugen.com

Job Type: Full-time

Salary: ₹300,000.00 – ₹600,000.00 per year

Schedule:

– Day shift

Ability to commute/relocate:

– Somajiguda, Hyderabad – 500082, Telangana: Reliably commute or planning to relocate before starting work (Required)

Experience:

– total work: 2 years (Preferred)

Speak with the employer

+91-XXXXXXXXXX

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