SAS Looking for System Administrator at Pune, Maharashtra, India Full Time

Passionate people. Loyal clients. Leading solutions.

With a rich culture of creative collaboration and professional growth, IDeaS’ team members build successful careers with us.

IDeaS is proud to be a global powerhouse of innovation and excellence; challenge and reward. No matter where we’re working, our teams come together to create leading revenue management solutions that accelerate our clients’ growth through revenue optimization.

Now we just need you!

Perform daily administration activities for all IT infrastructure including analyzing, installing, modifying operating systems, storage, applications, backups, and account administration.

Essential

1. Bachelor’s degree in Computer Science or relevant field
2. 6-9 years of experience in managing and troubleshooting IT infrastructure (server, storage, virtualization, networking, and end user computing)
3. Demonstrated problem solving skills for operating systems (Windows, Linux), VMware and networking
4. Exposure to Teams voice solution will be an added advantage
5. Exposure to any of cloud technologies like Azure, AWS, GCP etc.
6. Working knowledge of scripting tools like PowerShell, bash etc.
7. Adapt at working in a collaborative, team-oriented environment.

Facilitating IT support to end user for Requests, Incidents and Changes-

• Experience in using Service now tool- Managing/preparing dashboards and monitoring the queue
• Use ServiceNow ITSM system for managing Requests, Incidents and Changes
• Will be required to participate in 24×7 on-call rotation
• End user education on newer tools and systems being implemented
• On boarding and off boarding activities related to IT.

What you’ll be doing…

• 1. L1/L2 knowledge in networking-
  • Basic networking knowledge about TCP/IP, LAN, WAN, routers, chassis; access points & access switches
  • Collaborating with the IT department on the deployment and maintenance of network technologies.
  • Preferred experience on Cisco/Palo Alto devices
  • Installing, configuring, and updating network software as well as maintaining hardware and network devices.
  • Configuring and installing various network devices and services (e.g., routers, switches, firewalls, load balancers, VPN, QoS)
  • Have good knowledge in configuring & monitoring firewalls- Palo Alto and Cisco AnyConnect
  • Design, implement, and support firewalls, site-to-site VPNs, and remote-access VPNs
  • Documenting network processes and layouts, as well as enhancing network security.

What you’ll bring to us…

• 1. Asset/hardware Management & IT support-
  • Assist with client hardware lifecycle replacement as per global client standards
  • Should have an idea about the asset procurement process and maintain asset register
  • Assists with the supporting, troubleshooting of hardware, operating systems, systems management software, security and AV software, patch management & productivity applications
  • Manage and support Audio-Video technology in meeting room spaces
  • Develop step-by-step documentation for system support tasks.
  • Uses scripting and simple programming to automate repetitive tasks
  • Printer configuration and troubleshooting

We Support Who You Are….

As a global company, we strive to create an inclusive environment where diverse perspectives spark innovation and meet the challenges of an evolving world.  Whether you’re launching a new career or expanding your current one, IDeaS is a company where you can balance great work with all other aspects of your life. 

At IDeaS, we also aspire to live our values each day by being Accountable, Curious, Passionate and Authentic. And we continue our quest to build a more inclusive environment that attracts, represents and provides a place for diverse ideas, unique perspectives, and authentic voices. 

Additional Information:
To qualify, applicants must be legally authorized to work in [India], and should not require, now or in the future, sponsorship for employment visa status.

SAS is an equal opportunity/Affirmative Action employer. All qualified applicants are considered for employment without regard to race, color, religion, gender, sexual orientation, gender identity, age, national origin, disability status, protected veteran status or any other characteristic protected by law. Read more: Know Your Rights. Also view the Pay Transparency notice.

Equivalent combination of education, training, and relevant experience may be considered in place of the education requirement stated above.

Resumes may be considered in the order they are received.

IDeaS/SAS employees performing certain job functions may require access to technology or software subject to export or import regulations. To comply with these regulations, IDeaS/SAS may obtain nationality or citizenship information from applicants for employment. IDeaS/SAS collects this information solely for trade law compliance purposes and does not use it to discriminate unfairly in the hiring process.