We are a seed stage VC funded startup. We are building a Credit Card for Bharat, targeting the next 200Mn Indians who do not have a credit card. Founders are from top IITs and IIMs and have worked at top companies such as Amazon, ITC, Warburg Pincus and have a combined work experience of ~20 years.
Company Website: rupicard.com
Company Address: Wework, Old Madras Road, KR Puram, Bengaluru, Karnataka – 560093.
Candidate will be required to manage both inbound and outbound calls from/to customers of Rupicard. Should have good communication skills and be conversant in English and Hindi. If anybody is conversant with Tamil, Telugu, Kannada, that is a plus.
Skill set required:
• Proven customer support experience or experience as a Customer Care Representative
• Track record of over-achieving quota
• Strong phone contact handling skills and active listening
• Familiarity with CRM systems and practices
• Customer orientation and ability to adapt/respond to different types of characters
• Excellent communication and presentation skills
• Ability to multi-task, prioritize, and manage time effectively
Company’s Year of Inception: 2022
Profile/Designation: Customer Service Manager
Job Location: Bengaluru, Remote
Desired experience: 0-3
Salary: 1.5-5 LPA
Tentative date of Interview: Immediate
B. Pharm, B.A., B.A.(Hons.), B.Com., B.Com.(Hons.), B.Des, B.E-Com., B.F.Tech, B.Sc., B.Sc.(Hons.), B.Sc.(Hotel Management), B.Tech/B.E., BAF, BAMS, BBA, BBI, BBM, BBS, BCA, BCM, BDS, BFIA, BFM, BHM 3 Yr., BHM 4 Yr., BIM, BIT, BJMC, BMM, BMS, Chartered Accountant, Diploma 1 Yr., Diploma 2 Yr., Diploma 3 Yr., LL.B, M. Pharm, M.A., M.A.(Hons.), M.Com.(Hons.), M.Des, M.Phil., M.Sc., M.Sc. (Tech.), M.Sc.(Hons.), M.Tech./M.E., MBA, MBBS, MBE, MCA, MCM, MFM, MMS, MSW, Nursing, P.G. Diploma 1 Yr., P.G. Diploma 2 Yr., P.G.D.B.A, P.G.D.B.M., P.G.D.C.A, Ph.D.
0 – 3 Years
1.5 – 5 LPA