Roidus Technologies Looking for Telecaller at Sahibzada Ajit Singh Nagar Full Time

Roles and Responsibilities

1. Answering calls and resolving queries about product or company.

2. Noticing significant subtleties of every discussion.

3. Conveying verbal acknowledgments of offers to our Sales group for closing.

4. Advises present or prospective clients by answering incoming calls on a rotating basis, operating telephone equipment, automatic dialing systems, and different telecommunications technologies.

5. Maintains operations by following policies and methodology and functional changes.

6. Keeps up quality service by adhering to organization guidelines.

7. Reaching potential or existing clients to advise them about an item or administration utilizing pre-defined scripts.

8.

Responding to inquiries concerning things or the organization

9. Posing questions to comprehend client necessities and close sales

10. Considering the details of each offering and staying side by the side of updates to these contributions.

11. Acquiring and updating an individual’s contact details.

12. Calling active or old customers to encourage the purchase of items.

Requirements

· Proven experience as a telesales representativeor other customer service role.

· Excellent knowledge of the English,Hindi ,Punjabi language

· Good knowledge of computer programs like (CRM software) and other telephone systems

· Proven track record of successfully meeting sales quota over the phone.

· Ability to switch communication styles

Skills

· Proficient in communication and interpersonal skills

· Research and record-keeping skills

· Verbal communication

· Outstanding negotiation skills to resolve issues and address complaints

· Data entry skills

· Closing skills

· Telephone skills

Job Types: Full-time, Regular / Permanent, Fresher

Salary: ₹12,000.00 – ₹18,000.00 per month

Benefits:

– Cell phone reimbursement

Schedule:

– Day shift

– Flexible shift

– Monday to Friday

– Morning shift

– Rotational shift

Supplemental pay types:

– Yearly bonus

Ability to commute/relocate:

– Mohali, Punjab: Reliably commute or planning to relocate before starting work (Required)

Education:

– Bachelor’s (Preferred)

Experience:

– Technical support: 1 year (Preferred)

– tele sales: 2 years (Preferred)

– total work: 2 years (Preferred)

Language:

– Hindi (Preferred)

– English (Preferred)

Speak with the employer

+91 7973082735