Rivera Manpower Services Looking for Day shifts for technical support/manyata/CTC 6lpa at Bengaluru / Bangalore Full Time

WARM GREETINGS FROM RIVERA MANPOWER SERVICES!!

Hiring for International Voice process.
For more details contact below given number

Direct walk in to the clients place will not be entertained

NOTE-
* THE BELOW REQUIREMENT IS FOR THE CANDIDATES WHO ARE CURRENTLY IN BANGALORE.
* CANDIDATE SHOULD BE EXCELLENT IN COMMUNICATION.

For further details contact:

Samuel
8884496983

( whatsapp your CVs if the number is busy)

Openings available :
Process name : International Technical support.
Qualification : Graduates / Under Graduate
Salary : Max 4.2 LPA + incentives
Shift timings : DAY SHIFT’S
Location : BANGALORE

Experience needed : Candidates should have minimum 6 months of experience into international voice process/ International Sales /Client Servicing , candidates should be flexible to work with rotational shift , Candidates should be fluent in communication

Roles and Responsibilities:-
Customer Focus
Take ownership of each customer while empathizing and prioritizing customer needs
Resolve conflicts and manage customer expectations
Determine customer needs and provide appropriate solutions through relationship building
Communication Skills
Effective verbal and written communication with both external and internal customers
Document customer account activities thoroughly and concisely
Engage in interactive dialogue with customers through active listening
Problem Solving Skills
Approach problems logically and with good judgment to ensure the appropriate customer outcome
Make appropriate decisions on behalf of the customer quickly and effectively
Effectively prioritize work to ensure efficiency
Conduct research as needed
Analytical Skills
Critical thinker and ability to exercise independent judgment
Accuracy and attention to detail
Required to abide by all applicable regulatory and department practices and procedures
Computer Skills
Familiarity with multiple browsers, multiple tabs, window navigation and instant messenger tools
Fluency in Windows Operating Systems and Microsoft Office tools

Regards,
Samuel James
8884496983
Rivera Manpower Services.