The primary role of IT Support function is to provide technical support to employees experiencing problems with hardware, software, networking, and other computer-related technologies. Key deliverables include, utilizing Service-Now package for logging caller requests and assigning / escalating issues where needed. Diagnosing and rectification of issues in accordance with documented procedure and performance indicator levels. Assisting in maintenance of network infrastructure, new computer builds, and installation of new services etc.
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Joining us is more than saying “yes” to making the world a healthier place. It’s discovering a career that’s challenging, supportive and inspiring. Where a culture driven by excellence helps you not only meet your goals, but also create new ones. We focus on creating a diverse and inclusive culture, encouraging individual expression in the workplace and thrive on the innovative ideas this generates. If this sounds like the workplace for you, apply now!
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