Job Name : HR Associate
Salary : 22000 – 24000 a Months
Exp: 0 – 4 years
Company Name : Reliance Industries
Location : Mumbai, Maharashtra
Qualification : Graduation
Language : English/Hindi
Job Info –
1.Manage all customer interactions as rostered within parameters
2. Demonstrate ownership on calls when contacted by customer
3. Respond to all customers in appropriate tone and language
4. Offer a solution-based approach for all customer interactions
5. Educate the customer at every given possible opportunity
6. Ensure updation of product, system, process and policy knowledge
7. Adhere to rostered timing, scheduled shifts and activities
8. Capture customer details and data relevant to the call or service
9. Resolve customer queries within agreed timelines
10. Manage outbound campaigns as per business requirement
11. Increase, develop and retain customer base through relationship building and service
12. Follow all contact center policies, procedures, code of conduct and legislative requirements
Job Types: Full-time, Fresher
Benefits:
- Work from home
Schedule:
- Rotational shift
Supplemental Pay:
- Quarterly bonus
COVID-19 considerations:
It is Mandate to take Dose 1 & Dose 2 of vaccination
Education:
- English (Required)
- Hindi (Required)
APPLY NOW – https://rb.gy/x6fnk4