Relaxo Footwear Looking for Warehouse Incharge at India Full Time

Position Title: ECOMMERCE INCHARGE

Department:
RETAIL

Work Location:
A-4

Grade:
OFFICER

Travel Required:
NO

Reporting to:
Administrative:
Manager-Operation

Reported by:
SCANNERS / HELPERS

Functional:
Manager-Logistics

Minimum Job Requirements

Educational Qualification:
Graduation with any stream and diploma in material management

Experience:
3 Years or More in a Team Leader level

Any additional requirement:
Experience of working in Ecommerce Platform. Adaptable to changes. Capable of working with tight schedules and deadlines.

Purpose of the Position (Job Summary)

Officer-Ecommerce is a vital part of supply chain process. In a small operation, deals with more practical, ‘hands-on’ work approach.

To ensure timely dispatch of marketplace and website orders. Handling product return in ECOMMERCE and timely replace and solve customer Enquiry. Involvement in stock control and monitoring the flow of goods.

Key Roles and Responsibilities

Financial

The efficient utilization of space and mechanical handling equipment, ensuring quality, budgetary targets and environmental objectives are met.

Customer Oriented

Handling product return in ECOMMERCE and timely replace and solve customer Enquiry

Responding to customer with communication by email and telephone.

People Oriented

Organizing and training of staff, as well as monitoring staff performance and progress.

Motivating, Organizing and encouraging teamwork within the workforce to ensure productivity targets are met or exceeded

Internal Business Process

Use IT systems to manage stock levels,

Use associated information systems to coordinate and control the order cycle.

Use data from IT systems to evaluate performance and quality and to plan improvements.

Competencies

Technical/Functional

Behavioral

To deal with planning, coordinating, administration and general management issues, which include the day-to-day supervision of staff and overseeing work organized by team

2. Managing day to day hurdles of online platform and Coordinating with internal and external team for timely resolution of problem

Problem solving and decision making.

Accountability and responsibility.

Customer focus (internal and external).

Planning and organizing.

Supporting and training staff.

Key Responsibility Areas

Quantitative

Qualitative

AOP Value Achieved.

Timely Inward and outward of stock

1. Improve Delivery Adherence.

2. Timely Inward & outward of material

Key Stakeholder Management

Internal

External

Planning the workload

Allocating resources

Space utilization & handling:
Receiving goods;

Storing goods.

Dispatching orders

Security

Handling and stacking techniques

1.Ecommerce platform logistic team