REKRUT INDIA PRIVATE Looking for Phone Banking Officer at Noida Full Time

Job Description: Phone banking / CCE

Must be excellent communication skills Verbal & Written. Good listening skills and strong communication abilities. Flexible to get scattered 8 Week Offs in a month with 9 hours with late evening and night shifts. To Attend the inbound calls of customers in Retail Liabilities and process the queries & requests to customer’s satisfaction. To identify and convert the opportunities for cross selling (banking product) on customer’s call. Responsible for quality communication and customer servicing within laid down productivity and service benchmarks. Ensure customer delight and consistent service experience, including timely resolution of customer queries/issues.

Complete the logs specified by the process (End-of-day target). Adherence to Information Security norms & quality process norms. To be aware of and comply with any updates about the process. Act on the feedback given by Team Leader/Team Coach or Quality or on the coaching provided to the team as guidelines for improving performance.

Job Type: Full-time

Salary: Up to ₹23,000.00 per month

Benefits:

– Flexible schedule

– Health insurance

– Leave encashment

– Life insurance

Schedule:

– Day shift

– Flexible shift

– Rotational shift

Ability to commute/relocate:

– Noida, Uttar Pradesh: Reliably commute or planning to relocate before starting work (Required)

Education:

– Bachelor’s (Preferred)

Speak with the employer

+91 8527462463

Application Deadline: 13/02/2023