Red Privet Looking for Senior- to Principal-level Customer Experience Designer (Freelance) at Remote Full Time

Job type remote

Full job description

Red privet is looking for a freelance, seasoned designer with demonstrated leadership to work on long- and short-term design projects (mobile and responsive web).

Responsibilities

Work directly with client project teams to facilitate design sessions, provide feedback on wireframes, and lead definition of patterns and standards.
Collaborate and with clients, team members, and other stakeholders to translate rough ideas and opportunities into clear concept models, tangible prototypes, and elegant screen designs.
Participate in and facilitate customer research and usability testing activities.
Be a champion for users’ needs from requirements gathering through solution definition.
Develop information architecture, interaction flows and user interface deliverables, including wireframe mockups, detailed visual design mockups, storyboards, flow diagrams, etc.
Elicit requirements and fully document design work products.
Participate in the full design and development cycle to ensure that creative innovations in user-centered design are faithfully delivered to our clients.
Participate with red privet project teams, report status and escalate issues appropriately.

Qualifications

Minimum 2 years user-centered design experience (3+ preferred).
Demonstrated skill applying user-centered design practices, e.g., using ethnography data, user needs analysis, participatory design, end-user observation data, and usability testing data to influence design decisions.
Strong design facilitation skills leading project teams in participatory and collaborative design sessions.
Strong application of interaction design best practices.
Clear understanding of usability heuristics and experience performing real-time design evaluations.
Demonstrated experience solving complex user (cognitive) problems through visual design, interaction design, and usability expertise.
Has performed various information architecture tasks including site maps, content matrixes, customer scenarios, flow diagrams, wireframes, card sorting, labeling schemes.
Ability to rapidly sketch out user-flows with pencil and paper, whiteboards, or post-it notes.
Strong experience developing interactive prototypes and documentation to aid evaluation of designs for complex applicationsExperience with axure a plus.
Strong design foundation including adept use of grids, typography, color harmony, etc.
Has designed for accessibility, section 508-compliance.
Excellent visual, verbal, and written communication skills, with the ability to effectively engage and convey ideas to technical and business teams with passion and diplomacy.
Associate’s degree required, bachelor’s or master’s degree preferred.
Must be a u.sCitizen.
Willingness to submit to drug screening and background check (client requirement).

Apply Now

Send your resume and portfolio to: [email protected]

No phone calls pleaseNo third parties.

Hiring insights

Job activity

Posted 30+ days ago