RACV Royal Pines Resort is situated at the heart of the Gold Coast, midway between the magnificent beaches of Surfers Paradise and the rain forests of the Hinterland. One of Queensland’s largest resorts, RACV Royal Pines Resort offers many options for both the business and leisure traveller. Featuring a choice of 331 luxury rooms, football field, 27 hole composite golf course, five tennis courts, world class One Spa & Fitness Centre, and numerous restaurants.
We are seeking a Casual Security Officer to join the team. The Security Officer is responsible for maintaining and promoting a safe and secure environment for all guests, patrons, visitors and employees of the resort. This includes the operation and deployment of various security systems and processes in the protection of company assets and for the purpose of managing security risks, including the response to various emergency situations.
Duties include
Ensuring all duties are carried out in accordance with statutory regulations and the resorts policies and procedures.
To maintain a professional and positive attitude and have excellent communication and negotiation skills reflecting the high service standards of RACV Royal Pines Resort.
Knowledge and experience with incident investigation, report writing and responding to various types of emergency situations.
Knowledge and experience with computer applications and the ability to maintain accurate log reports and records.
Knowledge and experience in operating various security systems including alarm monitoring, access control and CCTV
You must have
Previous experience in hotel security or a similiar environment
Current Qld Security Licence (incl. Crowd Controller and Monitoring endorsements)
Current Qld Driver’s License (manual)
Current First Aid Certificate
Qld RSA Certificate
Competent Computer skills including MS Office
Excellent communication skills & possess a warm demeanor to guests & staff
A positive attitude, be approachable and work as a team player
Our Values
Our values are central to everything we do. We’re proud to have four key values that represent how we work together to create a great employee experience:
Innovation– seek to create a better way
Accountability– own it see it through
Courage– challenge yourself and others to grow
One Team– together we achieve more