Quess Corp Limited Looking for Desktop Support Engineer at Uttarakhand, India Full Time

Experience : 1.5 to 3 Years

Location : Pantnagar, Uttarakhand

Work Mode : Work from Office

Interview Mode : 1st round – virtual, 2nd round – F2F

CTC : We can offer upto 2.52Lpa only

Notice period : Immediate Joiner or 15 days

Job Description- Desktop Support Engineer

 Install desktop OS, messaging client, applications such as Adobe Acrobat, WinZip, WinRAR, and any business application as per customer’s software deployment policy, and add or remove accessories, peripherals or mobile devices and configure PC’s

 Configure the desktops using tools as defined in Schedule a Solution Baselines

 Troubleshoot and resolve desktop incidents

 Manage disk and folder sharing, and permission settings on desktops

 Handle printer problems at users’ desktops

 Assist users in accessing applications

 Preventive and rectification action as per customer endpoint security policy.

 First level service for audio-video equipment where ever remote resources are deployed

 First level troubleshooting of desktop LAN related issues

 Extension of LAN using extended patch cords or small switches.

 Printer configuration support on Desktops/Laptops.

 IT clinic to be conducted on quarterly basis to fix laptop/mobile device related issues

 Month end support during the last 3 days of the month and first day of following month for extended hours