Pulse medicare hospital mannanthala Looking for ASSISTANT PRO/GUEST RELATIONS EXECUTIVE at Thiruvananthapuram Full Time

Job details

Salary

₹12,000 – ₹15,000 a month

Job Type

Full-time

Qualifications

– Bachelor’s (Preferred)

– Total work: 2 years (Preferred)

Full Job Description

Looking for a smart, energetic Assistant PRO/Guest Relations Executive for our hospital. Preferred female candidates who have experience in similar field.

Job Responsibility

– Respond to any questions, needs and desires of Patients, and follow up with guests to ensure their requests have been met to their satisfaction

– Respond to Patients needs and anticipate their unstated ones

– Expect and react promptly to Patients’ requirements and inquires

– Actively listen and resolve Patients’ complaints

– Coordinate and manage communication between Patients and staff

– Appraise team’s performance and produce reports

– Examine activities logbook, assign tasks appropriately and implement control schedule daily

Requirements

– Proven working experience as guest relations

– Working experience in hospitals will be added advantages

– Experience with needs assessment techniques, quality standards and satisfaction evaluation techniques

– Familiarity and interest in industry’s latest trends

– Proficiency in English, multilingualism will be considered an asset

– Excellent problem resolution skills along with outstanding communication and active listening skills

– Ability to work flexible hours

– Highly responsible and reliable with a professional presentation

– Qualification

– BS degree in hospitality management, business administration or related field

Job Type: Full-time

Salary: ₹12,000.00 – ₹15,000.00 per month

Schedule:

– Day shift

Education:

– Bachelor’s (Preferred)

Experience:

– total work: 2 years (Preferred)

Speak with the employer

+91 9895140321

Expected Start Date: 13/03/2023

Hiring Insights

Hiring 1 candidate for this role

Job activity

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