Professional Utilities Looking for Tele Caller Executive at Nehru Place Full Time

Job Description:

The key responsibilities are to understand Client requirements and suggest suitable solutions through our services maintain a good relationship with the Clients and build the existing database.

Responsibilities:

– Regular follow up on leads.

– Understand Client requirements and suggest suitable solutions through our services.

– Responsible to handle inbound calls and regular follow up on leads assigned.

– Address all the issues / grievances of customers and provide the right customer experience.

– Carrying out market research.

– Maintain daily, weekly and monthly report.

– Co-ordination with the team.

Skill and Competencies required:

Functional

– Business Knowledge Process Knowledge

– Wellness Product Knowledge

– Customer Orientation

– Language skills English / Regional language

– Telemarketing / Selling Skills

– Basic computer skills MS Excel, Word

Behavioural

– Values Integrity / Honesty / Respect

– Communication Oral & Written skills / Listening

– Executive Presence

– Business / Telephone Etiquette

– Influencing Skills

– Ability to manage stress

– Willingness to learn

Job Type: Full-time

Salary: ₹12,500.00 – ₹25,000.00 per month

Schedule:

– Morning shift

Ability to commute/relocate:

– Nehru Place, Delhi, Delhi: Reliably commute or planning to relocate before starting work (Required)

Education:

– Higher Secondary(12th Pass) (Required)

Experience:

– Technical support: 1 year (Preferred)

– tele sales: 1 year (Preferred)

– total work: 1 year (Preferred)

Language:

– Hindi (Preferred)

– English (Preferred)