Plante Moran Looking for System Administrator – Mumbai at Mumbai, Maharashtra, India Full Time

• Location: India, Mumbai

Make your mark. Plante Moran’s technology services team has been awarded Insider Pro and Computerworld’s “100 Best Places to Work in IT” for five consecutive years. We are also previous recipients of the InformationWeek IT Excellence award and the CIO 100 award. If you’re seeking professional growth, like being innovative and challenged, and have a desire to work on impactful business technology solutions, we want to hear from you!

What does diversity, equity, and inclusion mean to Plante Moran? It means that all staff members have equitable and fair opportunities to succeed, in an inclusive environment, with their individual, unique identities. 

Plante Moran enjoys a “Workplace for Your Day” model which, simply put, means no one knows the best place for you to physically work better than you. Our staff choose their work location based on their individual day’s needs, and gives them the flexibility they need when they need it. If staff need to go into the office to collaborate, the space is there, and if they have a day where they need to focus alone, then staying home works just fine , too.

The Systems Administrator will work on Plante Moran’s internal Infrastructure Team to support our staff and systems with multiple facets of our IT infrastructure operations, providing a hands-on approach to diverse challenges . This role will assist the broader US based team and will provide support for our India operations and US after-hours support as needed. The ideal candidate will have experience with Microsoft Windows Server, Active Directory, virtual desktop solutions, and have a good understanding of network troubleshooting . They should be self-motivated, have critical thinking skills and able to work with minimal supervision; have the drive and ability to learn new technologies ; be willing to experiment and challenge the status quo .

The role.

This role will work under the guidance and supervision of the US based team and will include, but not be limited to the following:

• Provide support, analysis, and remediation on escalated support incidents from our help desk primarily supporting Virtual Desktop Infrastructure (VDI) and other solutions used by Plante Moran’s India and China offices.
• Provide technical support to end-users, diagnosing and troubleshooting a wide variety of hardware and software issues primarily with Windows servers, desktop hardware, desktop applications, VDI, networking, and other related systems.
• Assist with standard maintenance and patching of systems including servers, applications, and network equipment.
• Evaluate and remediate security vulnerabilities and implement configuration changes to protect our client and firm data.
• Monitor availability of solutions and ability to troubleshoot and restore services.
• As needed participation in after-hours maintenance windows to update, change, and install various systems; Occasional participation in the on-call rotation.

The Qualifications.

• The ideal candidate will have at least 5 years of experience working in Information Technology.
• Working knowledge and previous experience with: Microsoft Windows Server 2016, 2019, or 2022; Active Directory administration, and Group Policy.
• Experience troubleshooting PC hardware, software, drivers, wired and Wi-Fi network connectivity and performance issues.
• Ability to collaborate with other teams, vendors, and other partners to resolve more complex issues.
• This position may require occasional local and very rare international travel.
• Proficiency and working knowledge of the following will help you stand out, but are not required:
• Azure Virtual Desktop or other VDI technologies
• SD-WAN
• Network subnetting and IP routing
• Secure Web Gateway solutions (Zscaler, Netskope, Prisma Access, etc.)
• Linux server administration experience
• Software application packaging and scripting experience, including experience with editing and deploying software with MSI files, SCCM, strong PowerShell scripting skills, VBScript, and Wise Script.

Our difference.

We are a nationally recognized public accounting, consulting, and wealth management firm, consistently ranked as one of FORTUNE magazine’s “100 Best Companies to Work For.” At Plante Moran, we live by the Golden Rule, fostering a relatively “jerk-free” culture with the lowest staff turnover rate in the industry. Our supportive network of well-rounded professionals is excited to catapult your growth and help pave your pathway to professional excellence.

Apply now. Experience our difference.

This is an exempt position, so you may have to work hours that exceed the standard 40-hour work week.

Plante Moran is committed to a diverse workplace. We strive to create a culture where each person feels accepted and valued. We believe that each person’s ultimate potential begins with first acknowledging their inherent dignity. When we can recognize — and celebrate — our many human differences, we’re able to create a workplace where all staff feel a sense of belonging and an opportunity to succeed. This allows us to attract and retain the best talent, serve clients through diverse thinking, and better represent and support the various communities in which we live and work. Plante Moran is an Equal Opportunity Employer.

Plante Moran maintains a drug-free workplace.

Interested applicants must submit their resume for consideration using our applicant tracking system. Due to the high volume of applications received, only candidates selected for interviews will be contacted. Candidates must be legally authorized to work in the United States without sponsorship, with the exception of candidates that are bilingual in Japanese and English. Unsolicited resumes from search firms or employment agencies, or similar, will not be paid a fee and become the property of Plante Moran.

The specific statements above are not intended to be all-inclusive.