PhonePe Looking for AM- Compliance Testing & Monitoring at Mumbai, Maharashtra Full Time

PhonePe is India’s leading digital payments platform with over 280 million registered users. Using PhonePe, users can send and receive money, recharge mobile, DTH, data cards, pay at stores, make utility payments, buy gold, and make investments. PhonePe went live for customers in August 2016 and was the first non-banking UPI app and offered money transfer to individuals and merchants, recharges and bill payments to begin with. In 2017, PhonePe forayed into financial services with the launch of digital gold, providing users with a safe and convenient option to buy 24-karat gold securely on its platform. PhonePe has since launched Mutual Funds and Insurance products like tax-saving funds, liquid funds, international travel insurance, Corona Care, a dedicated insurance product for the COVID-19 pandemic among others.

PhonePe launched its Switch platform in 2018, and today its customers can place orders on over 300 apps including Ola, Myntra, IRCTC, Goibibo, RedBus, Oyo etc. directly from within the PhonePe mobile app. PhonePe is accepted at over 18 million merchant outlets across 500 cities nationally.

Culture

At PhonePe, we take extra care to make sure you give your best at work, Everyday! And creating the right environment for you is just one of the things we do. We empower people and trust them to do the right thing. Here, you own your work from start to finish, right from day one. Being enthusiastic about tech is a big part of being at PhonePe. If you like building technology that impacts millions, ideating with some of the best minds in the country and executing on your dreams with purpose and speed, join us!

About the Team: –

The PhonePe Financial Services Compliance team plays a critical role in the successful execution of the firm & compliance mission. The Compliance function ensures the development and maintenance of a strong compliance culture by developing and maintaining program infrastructure that identifies, measures and monitors compliance with applicable laws, regulations and rules that govern our business globally.

Compliance teams work closely with business, legal, risk, and audit functions to provide expertise on regulatory compliance matters, assess and measure compliance and related risks, and monitor and test the adequacy of the firm & compliance control environment. The Associate Manager Compliance Testing role is relatively new within the PhonePe Compliance & Regulatory Management team with responsibility for oversight of consistent implementation of policies & practices whilst ensuring country nuances are adopted to consider local laws and regulations. Such practices will include a common approach and framework for risk assessment, monitoring, testing and surveillance activities.

The Compliance Testing Assistant Manager is responsible for the timely and effective management and execution of the Regional Compliance Testing program. As a member of the PhonePe Compliance Testing team, the individual reports into the Manager, Compliance and will be based in Bangalore, India. The individual should have an audit or compliance monitoring/testing background with a strong risk and control mindset, proven record of success in Data Analytics and is responsible to assess compliance with regulations and policies through reviews conducted across the various product types and instrument types used or issued within PhonePe and affiliated businesses.

Roles and Responsibilities:
Contribute and point-out risks of the product/service during pre-planning work.

Prepare the control checklist required for the review for each regulatory and unregulated functions

Designing work programs and executing steps, meeting deadlines to evaluate compliance with rules and regulations.

Interacting with senior heads of business and compliance as part of scoping, control design assessment, reporting findings and offering solutions to address control gaps or enhance processes.

Formulate questions to be asked during walkthroughs and lead walkthroughs when called upon

Identify controls after attending a walkthrough, specifically those related to the risks noted

Provide rough drafts of issue documentation, identifying the important parts required.

Define testing scripts, coordinate with respective development teams to run the same during the review process and evaluate the outcome along with the manager.

Role Requirements:
Good eye for detailing with respect to each product regulations and controls

Compliance Assurance (preferably also from a financial service e.g., banks, NBFC, Insurance firms, Stock Broking firms, Fintech etc) or is a former financial services industry employee that has led audits/ examinations/ compliance reviews /quality assessments /quality tests where the focus was Controls Testing (which very importantly includes (i) assessing the design of controls, and (ii) whether the controls are operating effectively) would be a good candidate. The would be the key & critical foundation. Basic AML/ OFAC experience would be preferred.

At least 6 years of audit, compliance testing or monitoring, or relevant Compliance experience.

Strong knowledge and understanding of Insurance domain is preferred.

Passion for technical compliance and be interested in conducting wide-scale investigative reviews.

Have a good appreciation of the regulations applicable in India and APAC.

Highly detail-oriented, motivated, curious individual with good time-management skills, analytical and communication skills

Quick and sharp individual who relishes the challenges of understanding and interpreting regulations and processes across different businesses and jurisdictions.

Strong communication, interpersonal and influencing skills. The candidate should have the ability to establish credibility and strong partnerships with senior business leaders, control functions and corporate partners globally.

Fluency in written and spoken English is a must have. Excellent written skills, and ability to prepare clear, concise reports with minimal supervision.

Have an audit and / or relevant industry qualifications, or a university degree.

Proficiency in Excel and SQL is a preferred skill to have.

PhonePe Full Time Employee Benefits

Insurance Benefits – Medical Insurance, Critical Illness Insurance, Accidental Insurance, Life Insurance

Wellness Program – Employee Assistance Program, Onsite Medical Center, Emergency Support System

Parental Support – Maternity Benefit, Paternity Benefit Program, Adoption Assistance Program, Day-care Support Program

Mobility Benefits – Relocation benefits, Transfer Support Policy, Travel Policy

Retirement Benefits – Employee PF Contribution, Flexible PF Contribution, Gratuity, NPS, Leave Encashment

Other Benefits – Higher Education Assistance, Car Lease, Mobile & Broadband Reimbursements, Salary Advance Policy

Working at PhonePe is a rewarding experience! Great people, a work environment that thrives on creativity, the opportunity to take on roles beyond a defined job description are just some of the reasons you should work with us. Read more about PhonePe on our blog.