Roles and Responsibilities of Process Executive:
– Client and Market Research
– Identify the needs of the customer and give them an appropriate solution
– Quickly respond to the customer queries related to the products via emails, chat or phone calls.
– Communicate with the concerned authority to update bottlenecks in the product so that the manager can resolve it nimbly
– Update the recent customer conversation details and technical issues in the appropriate database for future references
– Handle all product related data works to the assigned clients
– Follow-up the customers to ensure to collect feedback for all technical and non-technical issues which are resolved
Qualifications for Process Executive:
– Should have splendid reading, writing and speaking communication skills in English
– Must have a bachelor’s degree.
– Must have the capability to work alone as a One-Man Army in the Product Support
Department.
– Good Analytical Skills
Experience: 0 – 1 year
Salary Range: 2.5 LPA to 2.7 LPA
Work Timings: Shift Based Allocation(9 am to 6 pm, 12 pm to 9 pm)
Job Types: Full-time, Regular / Permanent, Fresher
Salary: ₹17,500.00 – ₹19,000.00 per month
Benefits:
– Provident Fund
Schedule:
– Day shift
– Evening shift
Ability to commute/relocate:
– Bengaluru, Karnataka: Reliably commute or planning to relocate before starting work (Required)
Experience:
– total work: 1 year (Preferred)
Speak with the employer
+91 6363007193
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