Neeraj Kumar1 Hiring Looking for  Customer Service Representative at Multi-City, India Full Time

Job DescriptionResponsibilities   Complete instruction regarding our compliance regulations Deliver an exceptional customer experience – ask questions to understand the customer’s lifestyle and personal needs, encourage open communication and honesty, and provide product recommendations specifically curated to address their needs Meet with customers daily and enter each interaction with the highest degree of courtesy, professionalism, and kindness Track and process new orders, account upgrades, and de-escalate customer complaints to increase customer satisfaction Maintain a broad working knowledge of all products, services, and promotions available to our customers and stay current on industry-related news Participate in daily training sessions, virtual networking opportunities, and conference calls to review and discuss customer satisfaction targets, areas for improvement within the customer experience, develop sales techniques, and streamlining technical support May assist in onboarding, training, and mentoring new employees contingent on the success and reputation you build within our firm and amongst our clients and customers Perform other duties as assigned by Senior Management Some customers may be irate, while others ask an endless amount of questions  Ultimately, your responsibility as a Customer Service Representative is to understand a customer’s situation, provide product recommendations, answer questions, and be their go-to support throughout the order process     Interested candidates are required to send their resume to: hidden_email Employement Category:Employement Type: Full timeIndustry: Architecture / Interior Design Role Category: Customer Care ExecutiveTechnical Support / Helpdesk Functional Area: Not ApplicableRole/Responsibilies: Customer Service RepresentativeContact Details:Company: Neeraj Kumar1 HiringLocation(s): Multi-City, India

+ View Contact

×

Login
Candidates can login here to view contacts and apply.

Keyskills:  

recruiting
sales
customer experience
customer support
customer service
back office operations
human resources
sales services
social media
management