The Muthoot Group is hiring for Customer Care Executive profiles
Its a great opportunity for freshers to start the career and for experienced candidates to excel their career and skills.
Job Role: – Customer Care Executive.Minimum Qualification: – Graduation – Regular. (Except B.Tech)
Only Female candidates Candidate’s age must be below 30 years Candidates must be a Regular
Graduate (No correspondence / Distance Graduate)
JOB DESCRIPTION FOR CCE (Customer Care Executive) (Females Only below 30 yrs)
Manages all customer communication with the appropriate level of etiquette, timeliness and professionalism.
Generate business and leads for new loans from new customers
Handle branch walk-ins for business generation
Generate referrals through existing customer base and walk-ins.
Meetings with HNI, corporates and institutional clients to promote gold loan proposition.
To handle customer requests and complaints and take it to closure.
Understand the need of the customer and cross sell other products accordingly.
Generate business and leads for other products like insurance, NCDs, gold coin etc.
Enter meetings, leads, conversions(self-sourced and referred leads) in play book/CRM daily
Conducting outbound marketing activities to ensure continuous Walk-In the branches and a regular graduate
Documents Required:-Resume + Work Experience Certificates if any + Educational Documents + Valid ID proof + 2 Passport size Photographs.
Role:Customer Success Associate
Salary: 1,50,000 – 2,00,000 P.A.
Functional Area:Customer Success, Service & Operations
Role Category:Customer Success
Employment Type:Full Time, Permanent
cross sellingcustomer handling
UG:B.B.A/ B.M.S in Any Specialization,B.Sc in Any Specialization,B.A in Any Specialization,B.Com in Any Specialization
The Muthoot Group is a leading business conglomerate that has successfully expanded, in each and every town, across the nation. The Group has 20 diversified business divisions and 5443+ branches with a global presence across USA, UK, UAE, Costa Rica, Sri Lanka and Nepal.
The Group serves over 2.5 lakh customers every single day through its network of branches. Till date, the Group has served over 70 crore customers, including repeat customers. The Muthoot Groups story from humble beginnings to its ever growing stature is built on the firm foundation of 7 fundamental principles of Ethics, Values Reliability, Dependability, Trustworthiness, Integrity and Goodwill. The Group practices an equal opportunity policy wherein people from all sections of the society have equal opportunities to join and be part of the 40,000+ strong Muthoot Family.
Muthoot Finance, the flagship company of The Muthoot Group has been rated Indias No. 1 Most Trusted Financial Services Brand for five consecutive years, from 2016 to 2020 by TRA’s Brand Trust Report. It has been certified as ‘Great Place To Work, 2021-22’ and has been recognised and featured as one of the Top 30 Best Places to Work at in India by Skill Tree Global Knowledge Consortium in the Workplace Excellence Show on CNBC TV-18 in 2016.
The Company offer 30+ Staff Welfare Measures ranging from Fast Track Promotions, Career Development Programs, National Pension Scheme, Foreign Trips, five types of Annual Incentives/Bonuses, Cash Rewards, Contests with prizes, Maternity Benefits, Medical benefits, Employee Insurance etc. to name a few.
Muthoot Finance believes in promoting local hiring from the region. Every 5th employee is a woman and roughly 24% of the workforce comprises of women.
Shri. Amitabh Bachchan Ji is the Brand Ambassador of The Muthoot Group.
The Group takes humble pride in its 800 years of family business legacy and unblemished track record. Over these years, millions of underserved Indians have been served through a bouquet of products and services and have been helped in a big way to move ahead in life.