Multicodes Services Pvt.Ltd. Looking for Online Sales Executive at Ahmedabad Full Time

A Chat Sales Executive is responsible for conducting sales through live chat, email, or other forms of digital communication with potential or existing customers. The job duties include responding to customer inquiries, resolving customer concerns, recommending products and services, meeting sales targets, and maintaining customer relationships. The ideal candidate should have excellent communication and interpersonal skills, strong customer service orientation, and the ability to multitask in a fast-paced environment.

– Responsible for deriving Sales Through Online chat for our customers

– Perform problem research and testing when necessary.

– Communicating with the customers through high-quality live chats to answer questions,

solve issues and troubleshoot.

– Contact and maintain a cordial relationship with existing customers.

– Being dedicated to customer satisfaction and resolving any concerns that the customer has.

– Deliver high-quality and timely resolutions to problems.

– Initiate follow-up to other service areas when appropriate.

– Proactively engage with visitors on the website and social media accounts and provide quick support.

– Perform other duties and responsibilities as necessary.

Requirements and Skills

– Strong communication and research skills
– Ability to convert leads into customers through sales techniques and consumer psychology.
– Excellent command over the English language, both written and spoken.
– Knowledge of chat sales systems, tools and other telecommunication systems
– Consider getting brownie points if you have worked for a company based in Australia before or know a few Aussie slang terms.

– Knowledge of social media channels and online marketplaces for social selling.

Prior sales experience is required

Job Type: Full-time

Salary: From ₹20,000.00 per month

Benefits:

– Paid sick time
– Paid time off

Schedule:

– Day shift

Supplemental pay types:

– Overtime pay
– Performance bonus
– Quarterly bonus
– Yearly bonus

Ability to commute/relocate:

– Ahmedabad, Gujarat: Reliably commute or planning to relocate before starting work (Required)

Education:

– Bachelor’s (Preferred)

Experience:

– Live chat: 1 year (Required)
– Lead generation: 1 year (Required)
– total work: 1 year (Preferred)
– Sales: 1 year (Required)

Language:

– English (Required)

▶️ Online Sales Executive
🖊️ Multicodes Services Pvt.Ltd.
📍 Ahmedabad