MSC Fincorp India Looking for Customer Care Executive at Hyderabad Full Time

Job summary:

Opening for Customer Care
Executive, FEMALE Candidate ONLY, with Our Company-MSC Fincorp India, located
at Hyderabad / Secunderabad

Responsibilities:

Handle Inbound and Outbound calling
for customer service.

Identify and assess customers’ needs
to achieve satisfaction.

Build sustainable relationships and
trust with customer accounts through open and interactive

Communication.

Provide accurate, valid, and
complete information by using the right methods/tools.

Handle customer complaints, provide
appropriate solutions and alternatives within the time limits

Conduct follow-ups to ensure
complete resolution of issues.

Keep records of customer
interactions and process customer accounts.

Follow communication procedures,
guidelines, and policies.

Take the extra mile to engage
customers.

 

Perks & Value Proposition:

 Employees get free Coffee, Tea and snacks.

 Employees are promoted every 3 months. Outstanding performers get promoted
every quarter.

 Monthly reward and recognition to outstanding performers.

 Accelerated growth of employees and can become Assistant Manager in as early as
2 years.

 

Additional Info:

 Fixed CTC (10k to 15k + incentives)

Job Location- Ameerpet, Hyderabad,
Telangana

Edu – Graduation/SSC/12th qualified,

6 days a week and the week-off will
be on weekdays.

 

Job Type: Full-time

 

Salary: ₹10,000.00- ₹15,000.00 per
month

 

Schedule:

Day shift

 

Education:

Higher Secondary(12th Pass) and
Above are (Required)

 

Experience:

Freshers can apply: 1 year
(Preferred)

 

Language:

Fluent English (Required)

Telugu or Hindi (Required)

Employment
Type

Full-time