Morrison Express Global Logistics India Looking for Air Imports – Customer Service at Chennai Full Time

Responsibility

Knowledge of CW1is mandatory.

Key Activities

CS & Operation Improvement

· Design, implement and review the SOP in Air Import operating procedures.

· To ensure all import requests from local and overseas are carried out to the required levels and standards in a timely manner.

· Monitor and handle clients’ special requests & complaints to ensure clients’ satisfaction.

· Assist in resolving operational problems at the station and provide regular feedback to Station Head regarding operational or performance issue.

· Manage and monitor sub contractor’s performance.

· To create job file, raise PO and invoice billing according to the billing KPI

· Support Air export dept and AWB creation if needed

Air Business Expansion

· Develop and maintain the relationship with key clients and overseas office/agent.

· Coordinate with Sales team on RFQ and quotation submission.

· Implement and monitor efficiency reviews.

Training & Coaching

· Ensure the maintenance of the SOP and consistent compliance of company policies.

ESSENTIAL JOB QUALIFICATIONS

Education/Technical Skills

University graduate with major in Supply Chain Management/Familiar with Microsoft Office

Knowledge/ Work Experience

· More than 5 years’ experience in air freight forwarding industry.

· Solid knowledge in air import CS and operation

· Import warehouse management is a plus.

Key Behavioral Competencies

· Comprehensive English capabilities

· Agile, positive and proactive

· Excellent analytical and communication skills

This is an urgent requirement.

Immediate joiners preferred. Interested candidates please share their Cvs to

maa_h[email protected] / [email protected]

hp: 9787431177

Job Type: Full-time

Salary: From ₹30,000.00 per month

Benefits:

– Health insurance
– Provident Fund

Schedule:

– Day shift

Supplemental pay types:

– Performance bonus

Ability to commute/relocate:

– Chennai, Tamil Nadu: Reliably commute or planning to relocate before starting work (Required)

Education:

– Bachelor’s (Preferred)

Experience:

– total work: 5 years (Preferred)
– Customer service: 5 years (Preferred)

Language:

– English (Preferred)

Speak with the employer
+91 09787431177
Application Deadline: 20/08/2023
Expected Start Date: 20/08/2023

▶️ Air Imports – Customer Service
🖊️ Morrison Express Global Logistics India
📍 Chennai