Location: vashi, navi mumbai
Shift: au shift (5:30 am-2:30 pm ist)
Company: sustainalytics provides high-quality, analytical environmental, social and governance (esg) research, ratings and data to institutional investors and companies that help them identify, understand, and manage esg-driven risks and opportunitiesOur mission is to provide the insights required to make more informed decisions that lead to a more just and sustainable global economy.
Position purpose: this role is an exciting opportunity for someone who wants to join a fast-paced commercial team and is interested in sharing knowledge, collaboration and succeeding togetherWe are seeking highly motivated and dedicated team members, business-fluent in english, solution-orientated, with experience in client-facing positions, and ready to support our corporate solutions sales team.
In this role, the lead manager supports sales by answering and processing all incoming leads for the corporate solutions teamIs also supports by providing documentation and assistance in maintaining dataAs part of the daily activities, the lead manager answers incoming enquiries (web/phone), identifies commercial opportunities, and connects the leads with the regional sales teams.
Key responsibilities include:
Manage incoming leads and sales enquiries from via phone and email, qualify, respond, and handover to our regional sales teams, according to our automated and standardized workflows.
Collaborate with various stakeholders, to ensure successful delivery of products & services.
Coordinate and take ownership of the team’s processes, procedures, and their correct implementation.
Data quality & control (data maintenance, ensuring information is up to date and complete).
Apply and extend your own esg and sustainable finance industry knowledge.
Qualifications:
The ideal candidate needs to be a genuine team player with a highly collaborative mindset, who can reach objectives individually, as well as through close collaboration and coordination with other team members, based on sustainalytics’ relationship-focused consultative sales philosophyThe candidate should have the following qualifications:
Alignment with sustainalytics’ mission, vision and values ;
Ability to work in fast-paced environment.
Business experience 3-5 yrs required.
English language skills: business fluent
Adaptability & proactivity
Solution-oriented
Willing to take ownership and initiative (fill in gaps);
Creative and innovative
Paying excellent attention to detail.
Ability to prioritize and self-organize.
Commercial support mindset and good time management skills.
Excellent interpersonal, communication skills (verbal and written);
Business fluency in one or more of the following languages is desired: french, spanish, german
Familiar with management systems (e.g., crm, produce reports) and able to adapt to other business software; and
Ability to travel a few times per year elsewhere in europe or very occasionally internationally.
Morningstar is an equal opportunity employer.
About us
Sustainalytics is a morningstar company dedicated to responsible investment with over 25 years` experience in esg research and ratingsWith an extensive client base across asset managers, asset owners and investment banks, our mission is to provide the insights required for investors and companies to make more informed decisions that lead to a more just and sustainable global economy.
As morningstar’s esg center of excellence we are responsible for driving both the commercial success and innovation of its esg products as well as its overall esg strategy.
In these times, we rely on virtual team meetings and management practices, as well as a remote buddy program, to support a smooth integration in our virtual officesNew team members are onboarded and start their first day with the company from the safety of their homes.
For more information, visit www.sustainalytics.com
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