Job type full-time
Full job description
Looking for:
Account director
Job description :
Work within client relationships to champion initiatives that drive marketing decisions across digital channels with respect to vernacular.
Keep senior management apprised of key client opportunities, potential risks and other key nuances.
Ensure client-delight by way of efficient and effective delivery of services.
Establish periodic review and feedback mechanisms with clients.
Prepare and present quarterly, half-yearly, and annual plans, share strategic roadmaps.
Handle and ensure account growth via upselling and cross-selling multiple facets of vernacular services.
Undertake process improvement initiativesFacilitate the development of best practices to improve account management effectiveness within the team and the group.
Leverage syndicated digital and industry research to benchmark trends and/or manage expectations of forecasted trends.
Team management and handle grievances.
Ensure a conducive working environment and motivation levels of the team.
Actively contribute to the agency leadership in terms of agency’s vision and be seen as a leader.
Answer to daily query by language ambassadors within stipulated time period and follow through with all team members in ensuring all these are addressed.
Update all weekly requirements from the client, such as updates on – processes are being sent out, capacity are done, weekly word count documents, weekly highlights / lowlights are identified by each reviewer and discussed internally with them, also reported to lem.
Candidate profile:
Demonstrated experience of establishing and nurturing business relationships with decision makers at client-side.
A professional with proven strategic planning capabilities.
Ability to work independently and manage a team.
Strong communication, organizational, interpersonal and leadership skills.
Ability to work effectively in a team-oriented, fast-paced environment.
Note:
The responsibilities are not restricted to above defined kra.
The above kra can be changed subject to change in role, responsibilities or due to change in work profile.
The kra defined above can be revised based on individual`s performance and capabilities.
Employment:
Full time
Work experience:
Work experience of 8 to 12 years in digital advertising/localization set-upsAt least 3-4 years in leadership roles is a must.
Qualification:
Graduate
Mba preferred
Location:
Gurugram
Noida
Compensation:
As per industry normsFlexible for the right candidate
Hiring insights
Job activity
Posted 30+ days ago
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