Lofa Looking for Customer Service Representative at Thane Full Time

Job details

Salary

₹8,946 – ₹16,000 a month

Job Type

Full-time

Qualifications

– Higher Secondary(12th Pass) (Preferred)

– Total work: 1 year (Preferred)

– Customer service: 1 year (Preferred)

– English (Preferred)

– Hindi (Preferred)

Full Job Description

Job description

Responsibilities

– Greet and direct customers.

– Provide accurate information (e.g. product features, pricing and after-sales services)

– Answer customers’ questions about specific products/services.

– Conduct price and feature comparisons to facilitate purchasing.

– Cross-sell products.

– Ensure racks are fully stocked.

– Manage returns of merchandise.

– Coordinate with the Retail Sales Representatives team to provide excellent customer service (especially during peak times).

– Inform customers about discounts and special offers.

– Provide customer feedback to the Store Manager.

– Stay up-to-date with new products/services.

Requirements and skills

– Proven work experience as a Retail Sales Representative, Sales Associate or similar role.

– Proven work experience as a Retail Sales Representative, Sales Associate or similar role.

– Familiarity with consumer behavior principles.

– Knowledge of inventory stocking procedures.

– Basic math skills.

– Track record of achieving sales quotas.

– Excellent communication skills, capable of building trusting relationships.

– Ability to perform in fast-paced environments.

– Flexibility to work various shifts.

– High school degree.

– BSc in Marketing or related field is a plus.

Job Type: Full-time

Salary: ₹8,946.11 – ₹16,000.00 per month

Schedule:

– Flexible shift

Ability to commute/relocate:

– Thane, Maharashtra:

Reliably commute or planning to relocate before starting work (Required)

Education:

– Higher Secondary(12th Pass) (Preferred)

Experience:

– total work: 1 year (Preferred)

– Customer service: 1 year (Preferred)

Language:

– English (Preferred)

– Hindi (Preferred)

Speak with the employer

+91 9082111860

Application Deadline: 14/03/2023

Expected Start Date: 15/03/2023

Hiring Insights

Application response rate: 78%

Hiring 2 candidates for this role

Job activity

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▶️ Customer Service Representative

🖊️ Lofa

📍 Thane