Full-TIme

DIlshuknagar

Posted 5 months ago

Job Description:

Typing speed 40+ words/ minute
Hospitality skills
Pro active in dealing with the patients.
Greeting patients when they enter
Answer telephones and respond to queries of patients
Gather billing or insurance information from the patient
Schedule patient appointments
Distribute incoming and outgoing mails to their respective destinations
Provide patients and other departments of the diagnostic center with necessary billing information
Ensure coordination of communication between patients and families and medical staff
Provide patients and families with information on hospital services, procedures, and protocols
Interview patients or families to determine the nature of care needed and direct them to the concerned health care

providers

Respond to patient inquiries regarding physicians and services
Create and maintain liaison with insurance companies to inquire about payable or paid claims
Analyze and interpret patient account data and facilitate payments
Post patient demographic and financial entries into the predefined hospital database
Respond to patients’ complaints regarding hospital services and ensure that concerns are handled properly
Teach patients to use healthcare equipment on their own or in a home environment
Assist patients with problems associated with hospital registration and admission
Compile financial data and perform financial analysis assessments of uninsured patients
Provide support by establishing payment arrangements for uninsured or under-insured patients

Salary: ₹8,000.00 – ₹12,000.00 per month

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