Who We Are
At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl We are always moving forward always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.
About the Role:
Who You Are
Is willing to work in a rotational shift environment depending on the Geo that the candidate is hired for. Example – EMEA / APAC / NA / Domestic.
Is willing to work in an environment where he/she must communicate with the customers primarily over the phone and/or via chat and emails.
Is willing to work from an office location in the city that the candidate is hired.
Is willing to make alternative transport arrangements outside of the 7 PM to 7 AM window where applicable.
Does not plan to pursue full time higher education in the next 18 to 24 months.
Does not have any long leave planned within six months of the hiring date.
Understands and accepts that a job role change/promotion requires a minimum tenure of 18 months and is basis performance, and releasability to another role is dependent on the business requirements defined by the management and reporting manager.
Graduate in any discipline (including engineering graduates)
Minimum experience needed is 1 year in IT service desk
Should possess excellent English communication skills
Should possess basic IT skills/Trouble-shooting skills (No relevant certification necessary)
Should be ready to work in rotation shift.
Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we’re not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you and everyone next to you the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That’s the Kyndryl Way.
What You Can Expect
With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed.
If you know someone that works at Kyndryl, when asked How Did You Hear About Us during the application process, select Employee Referral and enter your contact’s Kyndryl email address.