Job Name : Customer Experience
Salary : 20000 – 22000 a Months
Exp: 0 – 2 years
Company Name : Kotak Mahindra
Location : Mumbai, Maharashtra
Qualification : Graduation
Language : English/Hindi
Job Info –
JOB ROLE :
- Ensure Gold Loan targets of the branch are met month on month
- Ready to move in market and generate Gold loan leads
- Smooth Process of Gold loan is done at the branch
- Make sure they maintain good relations at branch level BM / BOM / RM / RO and Service staff
- Should always be market and Competition savvy
- 100% maintaining compliance of processing Gold Loan
- Maintenance of Gold loan Registers at branch level
- To identify new assayers for the branch – Maintain 3 assayers for each branch
- Proper documentation of Gold loan and see that it has FPT (First Pass) Authorization
- To maintain Zero NPA of the branch
- TAT to be maintained while processing the Gold loan or Closure of Gold loan
- Closure documents to be sent to CPC Chennai within HO specified period .
- Make sure Weighing machine balance & Assayer agreements are renewed on time.
JOB REQUIREMENT
- Graduation is must
- Good communication skills
- Should have good convincing skills
APPLY NOW – https://rb.gy/54vnec