Kotak Mahindra Bank Looking for  Walkin Interview For Tele caller (Day) at Mumbai Full Time

Job DescriptionDear Candidate, Greetings from Kotak Mahindra Bank! Walkin Interview For Tele caller- Day Shift (Only Female Candidates)profile in Kotak Mahindra Bank. Role: Tele Caller Grade: Associate Graduation is Mandatory. Shift: Day Shift Candidate Preference: Female Salary: Up to 3LPA Job Location: Thane Walk-in Interview Address: Kotak, Neptune Element Building, 2nd Floor, Plot no. F3, S3/1, Wagle Estate – 22, Thane (W) 400604 Timing: 10am to 12.30pm Date: 11-Apr-22 (Monday) Contact Person: Sunil Kotian  JD Resolving customer query / complaints of the customers through Calls. Escalate cases as per escalation matrix defined. Co-ordination & follow-up with the Vendors / internal teams over the email / Calls for quick resolution to the customer. Efficiently and effectively navigating different systems and application provided for customer service. Provide an excellent level of customer service driven by professionalism, timeliness and accuracy. Ensure targets for service levels, quality and customer satisfaction is achieved. Other duties from time to time that may be assigned. Regards, Team HREmployement Category:Employement Type: Walk-insIndustry: Banking / Financial Services Role Category: Customer Service (International)Customer Service (Domestic) Functional Area: Not ApplicableRole/Responsibilies: Walkin Interview For Tele caller (Day)Contact Details:Company: Kotak Mahindra BankLocation(s): Mumbai

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Keyskills:  

telemarketing
telecalling
customer service
customer care
customer service management
day shift