Keka HR Looking for IT Admin at Hyderabad, Telangana, India Full Time

Job Title: IT Administrator

Location: Hyderabad, Onsite

Job Type: Full-time

Responsibilities

Server Administration:

Install, configure, and maintain server hardware and software.

Monitor server performance and troubleshoot issues as needed.

Pushing patches (both windows and security)

Network Administration

Administer routers, switches, firewalls, and other network devices.

Monitor network and health checks

Troubleshoot Lan, WAN and WiFi issues.

Security And Compliance

Monitor security alerts from Firewall, O365 and other security policies.

Execute security policies/measures.

User Support

Provide technical support to end-users for hardware, software, VoIP and network issues.

Resolve help desk tickets promptly and efficiently.

Prompt support on Email and Chat

Backup And Recovery

Implement and manage backup solutions to ensure data integrity.

Test and validate backup and disaster recovery processes.

Software And Application Management

Install, update, and configure software applications as needed.

Ensure licensing compliance for all software.

Vendor Management

Coordinate with vendors for hardware fix and software requirement.

Collaboration And Communication Tools

Administer communication and collaboration tools (e.g., email, messaging).

Support end-users in utilizing collaboration platforms.

Qualifications

Bachelor’s degree in Computer Science, Information Technology, or related field.

3-5 years of proven experience in IT administration roles.

Proficiency in server and network administration.

Good in O365 administration.

Good troubleshooting skill of networks, firewall and WiFI

Strong troubleshooting and problem-solving skills.

Excellent communication and interpersonal skills.

Working experience on Network monitoring tools

Working experience in ticketing tools.

Experience with firewalls (Sophos/Fortinet/Sonicwall)

Relevant certifications (e.g., Microsoft Certified Systems Administrator, Azure Administrator, CCNA) are a plus.