Intuitor Looking for technical support engineer | Intuitor Softech Services at Bengaluru, Karnataka, India Full Time

, network and system support

, routing and switching

, firewall and access control

, itil practices

, eigrp , bgp , mpls , subnetting , arp , nat , access list , wan , ospf , stp , telecom service , vtp , vpn , ip addressing; Exp: 3-5 years; Position Technical Support Engineer Ref. Code IIS/AC-C/IN-GD/TSEL2021 Job Summary We are a fast growing Managed Service Provider with some of the leading Global Enterprises/Telecom Service Providers as our clients. We are in the process of expanding our India Operations and looking for experienced and committed Network/System Engineers to be part of our Support Team BE /BSc /Diploma engineers with minimum 3 to 5 years of experience into Network and System Support Very good Understanding of TCP/IP and troubleshooting of Network Connectivity Experience with routers, switches and security devices If experienced in routing and switching the candidate should possess skills in the areas of troubleshooting enterprise networks with the following technologies Routing Static routes, EIGRP, BGP and OSPF Switching STP, UDLD, ARP, VTP, EtherChannels IP Addressing & Subnetting WAN MPLS, SDN circuits and interface related issues such as QoS, errors, discards, etc Firewall , Access list , Stateful Inspection, NAT VPN, Tunneling Monitor performance and ensure system availability and reliability Knowledge of ITIL practices and process is required Strong research, investigation and evaluation skills, with a structured approach to problem solving Very good Understanding of Server technologies, Server OS, Database & Applications Experience with Windows Server OS, Linux. Experience in supporting Vmware , Storage etc Good knowledge on DNS, DHCP, Filesystems etc Effective skills and experience analyzing technology behaviour and issue resolution Liaise with TAC, vendors and other IT personnel for problem resolution-ability to work and effectively prioritize in a highly dynamic work environment that includes a global focus Experience using Trouble-ticketing tools such as Servicenow/remedy for handling trouble tickets Other Requirements Strong verbal and written communication skills are a must Excellent interpersonal skills and should be a team player Ability to work effectively across internal and external organizations Strong technology background is required Aptitude to acquire new technology and concepts quickly Ready to work on rotational shifts (24×7) Job Location Bangalore Email [email protected]