Infosys BPM Looking for We are hiring candidates for Service Desk. Please walk-in for interview on 9 May 2024 and 10 May 2024 at Pune Location at Pune, Maharashtra, India Full Time

Greeting from Infosys BPM Ltd.,

We are hiring candidates for Service Desk. Please walk-in for interview on 9 May 2024 and 10 May 2024 at Pune Location

Note: Please carry copy of this email to the venue and make sure you register your application before attending the walk-in.

Interview details:

Interview Date: 9 May 2024 and 10 May 2024

Interview Time: 10.00 AM till 1:00 PM

Interview Venue:

Infosys BPM Limited, Recruitment Office Pune.

Phase 1 Rajiv Gandhi Infotech Park, Building B1, Ground Floor, Hinjewadi, Pune, Maharashtra- 411057

Please find below Job Description for your reference:

Job Location: Pune

Skill – Service Desk

Education – Full time BCA/BTECH/MCA/BE/MSc/BSC- Computer Science

Experience – 1 – 2 Years

Work from office.

• Excellent communication skills to attend/resolve client issues on calls/chat/mail.
• Experience in using ticketing tools such as Service now, Remedy, control M will be added advantage
• Experience of resolving queries utilizing voice skill on any of VPN, Drivers, O365, driver installations, Active directory
• General support knowledge of Operating systems across various platforms and basic concepts of networking, cloud computing
• Productivity applications like Microsoft office tools.
• Open to work in 24*7 and work from office environment
• Analytical problem solvers who will understand issues and to resolve customer issues
• Problem solving skills and quick thinking to own & resolve customers issues independently, thoroughly & efficiently
• Being proactive and show the utmost respect for customers time
• Good time management, ensuring all contacts with customers add value.
• Work from Office

Documents to Carry:

• Carry a print out your updated resume;
• Carry any 2 photo Identity proof (PAN Card/Driving License/Voters ID card/Passport).
• All original education documents need to be available for verification. (10th, 12th, Graduation (Sem Wise Marksheet, CMM. Provisional and Original Degree)

Pointers to note:

Please do not carry laptops/cameras to the venue as these will not be allowed due to security restrictions.

Original Government ID card is must for Security Clearance.

If interested, please share your resume with below details to [email protected]

Name:

Email & Mobile Number:

Date Of Birth:

Graduation:

Post-Graduation: (If applicable):

Total experience:

Relevant experience:

Current/Previous Company name:

Current CTC:

Expected CTC:

Notice period:

Current location:

Flexible with Night Shift:

Ready for Walkin:

Regards,

Infosys BPM Recruitment team.