Minimum educational criteria – GRADUATION
Applicants with no Aviation experience– Age criteria – upto 27 years only
No visible tattoos
Flexibility of working in rotational shifts including Night shifts
Aspirants of Ground staff only ( Security / Customer Service /Ramp / Catering / Cabin Appearance /Cargo )
Position – Officer/ Executive – Customer Service/ Ramp/ Security
JOB DESCRIPTION
Officer/Executive – Security – AO&CS
(OUText – Security)
Screeners & Basic Avsec certification preferred
Primary Responsibility:
You will be responsible for implementation of security policy and procedures laid down by the Company.
Mission:
To secure
Focus:
Manage safe and secure operations in accordance with security program and applicable procedures.
Functional Responsibilities:
Control theft and pilferage of company property
Officer/Executive – AO&CS in the role of Customer Service
(OUText – Customer Service)
Job purpose:
To carry out safe and secure on time operations in accordance with the ground operations manual and all applicable procedures.
Key responsibilities and accountabilities:
Assist customers through all procedures related to arrivals & departures in the following activities.
Reservations & ticketing:
Making reservations across the counter
Selling of tickets.
Remitting cash to the concerned department.
Answering customer queries over the telephone.
Departures
Attend the pre – flight and post flight briefings.
Setting up of check in counters.
Screening of checked in baggage.
Maintain high quality of Check in procedures.
To assist customers with special requests.
Arrivals
To assist customers with special requests.
To assist customers with Mishandled / damaged baggage. Prepare all required reports for the same.
Co-ordination with the baggage vendor for the damaged bags.
Follow up with the en-route stations regarding lost baggage.
Post flight departure
Filing of all necessary flight papers
Any other responsibility assigned by the management from time to time
“Be aware of and comply with his / her safety responsibilities and accountabilities as laid down in the IndiGo SMS Manual, Chapter Safety Policy and Objectives.”
JOB DESCRIPTION
Officer/Executive – AO&CS in the role of Ramp
(OUText – Ramp)
Job Responsibilities
L&T & LO certification preferred
Be aware of and comply with his/her safety responsibilities and accountabilities as laid down in the IndiGo SMS Manual, Chapter Safety Policy and Objectives.
“Be aware of and comply with his/her safety responsibilities and accountabilities as laid down in Indigo SMS Manual, Chapter Safety Policies and Objectives”.
“IndiGo never asks for money for interview or hiring.
Refer to our job website – careers.goindigo.in or goindigo.app.param.ai for official job postings”