As a person you are passionate about people, business, IKEA’s purpose and continuously driving better performance. You are energized by increasing customer value, driving business growth, and contributing to overall success and results through people as well as motivated by leading and developing people.
For this role we believe you have:
Ability to prioritize daily tasks based on need and volume and work under pressure. Operational understanding and logical thinking. Good communication, interpersonal and influencing skills. Flexible with a readiness to change. Ability to work well both in a team and individually.
Extensive knowledge of using IT systems and other tools in daily work duties. Good knowledge of functions within the IKEA store and how they contribute to the recovery and quality process. Good knowledge of the IKEA product range. Extensive knowledge of the store’s recovery process. Good understanding of merchandising techniques and how to create a commercially attractive As-Is area. Good knowledge of the waste management and sustainability principles. Basic understanding on how each workflow within Recovery affects the store profit and loss.
Highly motivated to give IKEA products a second chance using smart solutions. Always strives to reach goals with a high level of energy and motivation. An ambassador for the IKEA values, particularly cost consciousness, and simplicity. A passion for IKEA products. A strong desire to reflect cost-awareness in all actions
To contribute to the recovery and quality work in the store. To contribute in preventing the occurrence of unnecessary costs related to our products, improve the customer’s quality perception and to give products a second chance while keeping the financial result, quality and sustainability in mind.
Proactive co-operation and contribution with colleagues inside and outside the department with the aim to minimize all internal damages or other costs related to IKEA products. Take necessary action on products to give them a second chance, such as repackaging and assembly. Present IKEA products in As-Is using a strong commercial expression, selling these products with pride and setting relevant prices that are attractive to customers yet still generate the best results for the store. Support the quality work in the store to constantly improve customers’ quality perception of IKEA products. Always consider the sustainability impact when deciding when and how to recover products.
TOGETHER AS A TEAM
We see ourselves as influencers – we steer the IKEA business by finding the truth behind the figures. Together we secure compliance with local and international laws and reporting standards; we assure that accounting processes are efficient and that tax compliance meets business needs. We’re a diverse group of people driven by providing reliable financial data to a wide variety of stakeholders. At the end of the day, that’s one of the foundations to make IKEA even better!
To contribute to the success of the IKEA business through efficient and effective operations with focus on preventing costs and maximizing profit on products that cannot be sold through our normal pipeline. This work is carried out with the possible environmental impact in mind and always takes the customer’s quality perception on our range into consideration. The function also ensures that any feedback on quality issues from a retail and customer point of view is taken into the product quality deviation pipeline.
PN – Domestic Relocation will be provided , except City or Housing allowance