The post-holder will be a business-focused manager who will lead the enterprise data warehouse team (EDW) and will interact with both the suppliers of the EDW solution, and internal and external customers of the enterprise data warehouse.
Responsibilities include but are not limited to:
.Leading and managing production support of EDW for selected SBGs
.Working closely with project teams to ensure delivered changes are in line with enterprise practices of data warehousing and industry standards
.Establishing and enhancing communication channels for issue reporting and resolution
.Presenting at steering group and similar group meetings around EDW performance, service levels and strategy development – both business intelligence automation and EDW
.Work closely with people services for recruiting, selecting, training, assigning, scheduling, coaching EDW team members and creating clear expectations and objectives
.Developing and maintaining system improvements by analyzing process workflow and monitoring system utilization in conjunction with the EDW technical team
.Developing, tracking, and managing the AOP
.Identifying and driving process improvement opportunities and applicable monitoring reports for implementation by direct reports and staff
.Defining, staffing, and supporting a team operating model for technical support services for production support
.Collaborating with leadership to establish measurable individual and team objectives that are aligned with business and organizational goals
.Ensuring all staff have the resources and skills needed to support all work initiatives
.Executing change through frequent, communication to the team and stake holders about the change and the impact of the change (individual and business)
.Anticipating and analyzing trends in technology while assessing the emerging technologies impacts
Qualifications:
.Proven experience in leading and managing the delivery of system/software development projects in a structured environment
.Understand/exposed to a variety of software development approaches and methodologies including Agile and Waterfall
.Experience in both architecture and implementation-level software design
.Able to influence and drive projects to meet key milestones and overcome challenges
.A desire to remain technically capable and an expert in current technologies
.Ability to work in a team and/or be an effective individual contributor
.Ensure compliance with enterprise technology standards, governance processes, and performance metrics to ensure IT delivers value to the enterprise
.Ensure adherence to policies, procedures, and standards
.Identify opportunities for process improvements and then implement
Educational Requirements:
.Bachelor s Degree in Computer Science, Engineering, Information Technology, or closely related discipline – Preferred