Hexaware Technologies Looking for  Urgent Opening _ Manager / Assistant Manager _ at Chennai Full Time

Job DescriptionRoles and ResponsibilitiesAssisting process owners in managing their processes by doing metric management.Helping them identify areas of opportunity and working towards improving the same.Using improvement methodologies (Six Sigma )& RCA techniques. Required to be able to communicate with different stakeholders effectively.Devise and establish a process quality procedures, standards and specifications.Desired Candidate Profile Must be a GraduateMinimum 2 years as an Manager / AM Quality AnalystShould be open to rotational day shifts/Weekly offs Should be well versed with the QC ToolsSig Sigma certification will be an added advantageManage team and allocate responsibilitiesConduct regular audit checks and daily governanceShould be comfortable to relocateMust be from Customer support background Contact person: Nivas Ahamed N – 9894386***Note: Interested candidate please forward your resume to ni***a@he*****e.comPlease Note : It is for a BPO so candidates from manufacturing or technical background do not apply. Job ClassificationIndustry: BPO / Call CentreFunctional Area: Customer Success, Service & Operations, Role Category: OperationsRole: OperationsEmployement Type: Full timeEducationUnder Graduation: Any GraduatePost Graduation: M.Com in Any Specialization, PG Diploma in Any Specialization, Post Graduation Not Required, MBA/PGDM in Any SpecializationContact Details:Company: HEXAWARE TECHNOLOGIES LIMITEDLocation(s): Chennai

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Keyskills:  

Six Sigma
Assistant manager Quality
Manager
qc tools
lead quality