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IT & Software
Grapes IDMR Looking for Technical Support Engineer at Chalakkudy, Kerala, India Full Time
Provide technical assistance with computer hardware and software
Resolve issues for staff via phone, in person, or electronically
Perform hardware and software installations, configurations and updates as needed
Provide introductory on-line & classroom training for company products
Resolve technical issues in a timely manner using available resources within the company
Responsibilities
- In-depth knowledge in the product that the technician is supporting.
- Strong problem-solving skills
- Excellent client-facing skills
- Excellent written and verbal communication skills
Qualifications
- 1+ years’ of technical support experience
- Customer service oriented
- Strong written and verbal and troubleshooting skills
Put your CV here. – [email protected]
