Goldman Sachs Looking for CWMD – Marcus by Goldman Sachs – Specialty Ops – Specialist – Bengaluru at Karnataka Full Time

Job type full-time

Full job description

More about this job:

Consumer and wealth management (cwmd)

Across consumer and wealth management (cwm), goldman sachs helps empower clients and customers around the world reach their financial goalsOur advisor-led wealth management businesses provide financial planning, investment management, banking and comprehensive advice to a wide range of clients, including ultra-high net worth and high net worth individuals, as well as family offices, foundations and endowments, and corporations and their employeesOur consumer business provides digital solutions for consumers to better spend, borrow, invest, and saveAcross cwm, our growth is driven by a relentless focus on our people, our clients and leading-edge technology, data and design.

Consumer (marcus by goldman sachs)

Marcus by goldman sachs is the firm’s consumer business, combining the entrepreneurial spirit of a startup with 150 years of experienceToday, marcus has $90 billion in deposits, $7 billion in loan balances and 4 million customers across our lending and deposits businesses, as well as the personal financial management app, clarity moneyThrough the use of insights and intuitive design, we provide customers with powerful tools and products that are grounded in value, transparency and simplicityWe are backed by our unique team, comprised of individual contributors from leading agile technology companies, fintechs and consumer financial services companies, allowing us to disrupt the industry, while helping consumers take control of their financial lives.

Responsibilities and qualifications:
Job summary & responsibilities

Be the subject matter expert while managing multiple high risk function queues
Accessing multiple electronic systems e.gLexis nexis, pacer, e-oscar, and dmdcDocumenting steps taken, while efficiently and accurately completing customer requests through casework
Workload will consist of high risk casework such as bankruptcies, scra, deceased, credit bureau disputes and notifications
Participating in projects or process improvements to drive operational excellence
Research escalated customer disputes and requests and provide customer-centric resolutions
Abide by applicable regulatory and departmental policies and procedures
Contribute feedback to develop new content and refine the existing processes and procedures

Basic qualifications

Prior experience working with the major credit bureaus and their propriety products preferred
Prior financial industry experience
Prior data furnishing experience preferred
Strong analytical ability required
Prior credit bureau dispute and operations experience
Qa and uat of metro2 mapping and mitigation of rejections
Proficient skills with excel, word, powerpoint required
Experience using sql, sas, or comparable data mining and query tools a plus
Bachelor’s degree preferred or equivalent work experience

About goldman sachs: about goldman sachs
At goldman sachs, we commit our people, capital and ideas to help our clients, shareholders and the communities we serve to growFounded in 1869, we are a leading global investment banking, securities and investment management firmHeadquartered in new york, we maintain offices around the world.
We believe who you are makes you better at what you doWe`re committed to fostering and advancing diversity and inclusion in our own workplace and beyond by ensuring every individual within our firm has a number of opportunities to grow professionally and personally, from our training and development opportunities and firmwide networks to benefits, wellness and personal finance offerings and mindfulness programsLearn more about our culture, benefits, and people at gs.com/careers.
We’re committed to finding reasonable accommodations for candidates with special needs or disabilities during our recruiting processLearn more: https://www.goldmansachs.com/careers/footer/disability-statement.html
© the goldman sachs group, inc., 2021All rights reserved.
Goldman sachs is an equal employment/affirmative action employer female/minority/disability/veteran/sexual orientation/gender identity

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Posted 30+ days ago