Job details
Salary
₹50,000 – ₹80,000 a month
Benefits & Perks
Work from home
Job Type
Full-time
Regular / Permanent
Qualifications
– total work: 5 years (Required)
Benefits
Pulled from the full job description
Work from home
Full Job Description
Position title
AM / DM (Operations)
Employment Type
Full-time
Job Location
KARNAL, HARYANA
Qualifications
– A university degree in business administration, commerce, management, industrial technology or industrial engineering.
– experience in the service industry preferably BPO/KPO/ITES sector.
– Knowledge and experience in organizational effectiveness and operations management.
– Stable work history.
– Must be self-motivated and possess the desire for self-development.
– Have the ability to work autonomously when required.
– Be a team player.
Description
Experience Required:
8-12 years of experience in managing an operations team in the service industry preferably BPO/KPO/ITES sector.
Job Description:
– Ensuring company policies are followed.
– Optimizing profits by controlling costs.
– Hiring, training and developing new employees.
– Resolving customer issues to their overall satisfaction.
– Maintaining an overall management style that follows company best practices.
– Providing leadership and direction to all employees.
– Ensuring product quality and availability.
– Preparing and presenting employee reviews.
– Organizing employee schedule.
– Ensuring that health, safety, and security rules are followed.
– Taking disciplinary action when necessary.
– Motivating employees and ensuring a focus on the mission.
Job Types: Full-time, Regular / Permanent
Salary: ₹50,000.00 – ₹80,000.00 per month
Benefits:
– Work from home
Schedule:
– Day shift
Ability to commute/relocate:
– Karnal, Haryana: Reliably commute or planning to relocate before starting work (Required)
Experience:
– total work: 5 years (Required)
Hiring Insights
Application response rate: 78%
Hiring 4 candidates for this role
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