GoFlySmart Holiday Looking for Back Office Assistant at Siliguri Full Time

Job Responsibilities:

· Develop and maintain an in-depth knowledge of specific travel destinations, including tourist attractions, accommodations, transportation options, local culture, cuisine, and travel regulations.

· Consult with clients to understand their travel preferences, interests, and budget constraints.

· Create personalized travel itineraries that cater to the client’s preferences, ensuring a seamless and enjoyable travel experience.

· Make travel arrangements, including booking flights, accommodations, tours, transfers, and any other services necessary for the trip.

· Assist clients in managing their travel budgets by providing cost-effective options and recommendations.

· Ensure clients have the necessary travel documents, visas, and travel insurance for their destination.

· Provide clients with insider tips, recommendations, and information about local customs, traditions, and safety precautions.

· Offer exceptional customer service, including addressing client inquiries, concerns, and changes to travel plans.

· Stay up-to-date with travel advisories, weather conditions, and any other factors that may affect the client’s trip.

· Promote travel packages and services, and actively work to generate new business through referrals and marketing efforts.

Qualifications:

· Soft spoken

· Good knowledge of MS-Office(mailings, excel, word, internet)

· Fluent in English and Hindi

· Local languages (exceptional)

· Minimum 2 years experience of customer handling and computer operations.

Age between: 20 – 32 years

Both Male/female can apply

Job Type: Full-time

Salary: ₹10,663.61 – ₹34,130.53 per month

Benefits:

– Provident Fund

Education:

– Bachelor’s (Required)

Experience:

– Data entry: 1 year (Preferred)
– total work: 1 year (Preferred)

Language:

– English (Preferred)