GMR Group Looking for Circle In Charge – 10307 at Agra Full Time

Job Purpose

Monitor the boarding gates, check-in counters and baggage reclaim Visual Docking Guidance System (VDGS) and Gate Operating System (GOS) at DIAL through Closed Circuit Television, make manual / automated announcements and coordinate with concerned teams to take corrective action for removing congestion in the terminal as per the requirement of Airlines/ Operations.

To supervise the performance of outsourced agencies and pilot consumer interactions for smart meter installation and related activities

ORGANISATION CHART

Project Head-Operation Head-Zonal Head-Circle In charge

Key Accountabilities

Accountabilities

Key Performance Indicators

– Ensure performance, phase,

SOPs are met by outsourced agencies in their identified areas of operations
– Conduct quality checks for various processes such as consumer surveys, consumer indexing, meter installation, operations and maintenance those carried out by outsourced agencies
– Steer consumer interactions and enable quick resolutions of issues / grievances
– Go-Live of Smart Meters as per timeline
– Quality Checks

EXTERNAL INTERACTIONS

External – Roles you need to interact with outside the organization to enable success in your day to day work

Outsourced agencies, consumers

INTERNAL INTERACTIONS

Internal – Roles you need to interact with inside the organization to enable success in your day to day work

Zonal Heads, Technicians, Stores Team

FINANCIAL DIMENSIONS

Other Dimensions

EDUCATION QUALIFICATIONS

B.Tech / Diploma (Electrical)

Relevant Experience

7 to 10 years of relevant experience in construction / power distribution / meter installation

COMPETENCIES

– Entrepreneurship
– Capability Building

– Social Awareness
– Planning & Decision Making
– Execution & Results
– Strategic Orientation
– Problem Solving & Analytical Thinking
– Networking
– Personal Effectiveness
– Teamwork & Interpersonal influence
– Stakeholder Focus

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